AKSHAT BHARDWAJ
Saskatoon
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
13
13
years of professional experience
Work History
Sales Associate
Glentel
03.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistent with performance and delivering on 100% targets month on month.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
Manager
Aditya Birla Retail
05.2021 - 12.2023
Assistant Manager
Aditya Birla Retail
03.2019 - 05.2021
- Delivered exceptional results, achieving an impressive 31% year-on-year sales growth and a significant 17% increase in LTL metrics.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Crafted and executed a dynamic sales & marketing strategy, conducting thorough analyses to assess its impact on the overarching business.
- Analyzed customer feedback data to identify trends and areas of improvement in the customer service department.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Territory Manager
Arvind Lifestyle Brands
08.2015 - 02.2019
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Delivered consistent growth exceeding 26%, effectively reducing market receivables and expanding FOFO (Franchisee owned & Franchisee operated) presence by over 100%.
- Attended trade shows and industry events to promote company products and services.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Achieved an outstanding 41% sales growth from Non-SOR (Sale or Return) accounts.
Management Trainee
Arvind Lifestyle Brands
04.2015 - 08.2015
Sr. Sales Optimizer
Bestseller
05.2011 - 05.2013
- Ensured compliance with industry best practices and standards, contributing to strong reputation for quality and reliability among clients.
- Introduced innovative problem-solving methodologies that led to increased efficiency in handling diverse scaling challenges.
- Managed multiple priorities effectively while maintaining attention to detail under tight deadlines, contributing to overall team success rates'' increase in delivered projects.
- Optimized resource allocation across projects, ensuring efficient use of time and budget.
- Analyzed user feedback to identify areas for improvement, leading to development of more user-friendly software updates.
- Pioneered adoption of cloud technologies, enhancing data scalability and accessibility for remote teams.
Education
MBA - Management And Leadership
ICFAI University
India04.2015
BBA - Marketing Management
Punjab Technical University
India03.2010
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Relationship Building
- Client Service
- Product Sales
- Sales Strategies
- Office Administration
- Database entry
- Bookkeeping
- Leadership and supervision
Languages
English
Full Professional
Hindi
Native or Bilingual
Travelling, Gardening, Geo-Politics
I have a diverse range of hobbies that reflect my interests in exploration, nature, and global affairs.
Traveling: I love discovering new cultures, landscapes, and experiences. Whether it's a weekend getaway or an international adventure, traveling enriches my understanding of the world and its people.
Gardening: Gardening allows me to connect with nature and cultivate beauty. I enjoy planting a variety of flowers and vegetables, finding joy in watching them grow and thrive.
Geo-Politics: I have a keen interest in geo-politics, which helps me stay informed about global events and their implications. This passion fuels my curiosity about international relations and the dynamics shaping our world.
Timeline
Sales Associate
Glentel
03.2024 - Current
Manager
Aditya Birla Retail
05.2021 - 12.2023
Assistant Manager
Aditya Birla Retail
03.2019 - 05.2021
Territory Manager
Arvind Lifestyle Brands
08.2015 - 02.2019
Management Trainee
Arvind Lifestyle Brands
04.2015 - 08.2015
Sr. Sales Optimizer
Bestseller
05.2011 - 05.2013
MBA - Management And Leadership
ICFAI University
BBA - Marketing Management
Punjab Technical University
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