LIBRARY SERVICE ASSOCIATE
Dr. Freda Ahenakew
01.2024 - Current
- Reconciled floats and cash out remittance within established SPL policies and procedures and redirected information to the Senior Library Service Associate
- Provided program and service information including scheduled program description, policy explanation, and processed program registration
- Responded to related complaints and enquiries in accordance with established Library policies and procedures
- Processed Library card registration applications, created and modified patron accounts
- Able to conduct reference interviews and develop search strategies; recommend appropriate material and formats
- Assist with devices and technologies that both access the library services and improve the ability of the public to use the library’s technology-driven services
- Resolve routine questions with patrons and employee concerns with Saskatoon Public Library policies and guidelines
- Initiated, created and implemented video game sleeve for easier access for staff
- Color coded bike lock kits and numbered the key lock box to easily locate keys
- Circulation Associate; received and checked in books, shelved material in alpha numerical order and prioritized workload.
