
Motivated professional with a Bachelor’s degree in Law and 9 years of experience in process-driven operational environments. Strong analytical mindset, attention to detail and proven ability to work under pressure. Currently transitioning into audit with a strong interest in financial processes, internal controls and data analysis within a corporate environment.
- Managed daily operations with responsibility for process compliance and team coordination
- Supervised and trained team members, including onboarding and knowledge transfer - Maintained sales records, stock management and supplier communication
- Handled administrative documentation including invoices, orders and internal records - Ensured adherence to internal procedures, quality standards and operational controls
- Troubleshot equipment issues promptly to minimise downtime in service delivery.
- Accommodated customer preferences, resulting in increased satisfaction ratings.
- Supported management with process improvement and basic cost control
- Ensured efficient workflow, data consistency and high customer satisfaction
Analytical & Business Skills
Tools
Soft Skills
Languages