Agadhjyot Sawanni
Saskatoon
Summary
Results-driven customer service professional with strong communication and problem-solving skills gained in fast-paced environments. Quick to learn and proactive in self-development, with a proven ability to build relationships, handle objections, and deliver positive customer experiences. Ready to transition into sales and continue developing within a results-oriented environment.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Food Service Supervisor
TJ’s Pizza
Saskatoon
02.2022 - Current
- Supervised daily operations of food service team to ensure smooth workflow.
- Coordinated staff schedules to optimize coverage during peak hours.
- Trained new employees on food safety and service protocols effectively.
- Ensured compliance with health regulations and maintained cleanliness standards.
- Resolved customer complaints promptly to enhance dining experience.
- Collaborated with kitchen staff to streamline food preparation processes efficiently.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Oversaw work and guest areas to provide clean, tidy, and properly sanitized facilities according to established guidelines.
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
Communications Specialist
The Wireless Age - Sasktel
Saskatoon
09.2023 - 09.2024
E-Commerce Associate
Walmart
Saskatoon
11.2021 - 12.2021
Crew Member
Popeyes Louisiana Kitchen
Saskatoon
03.2021 - 02.2023
Crew Member
Tim Hortons
Saskatoon
11.2019 - 01.2020
Education
Diploma - Recreation And Community Development
Saskatchewan Polytechnic
Saskatoon, Saskatchewan 09.2019 - 06.2021
Skills
- effective communication
- customer service
- problem solving
- critical thinking
- adaptability to change
- conflict resolution
- Health regulations
- Staff leadership
- Health inspections
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Punjabi
Advanced (C1)
C1
Timeline
Communications Specialist
The Wireless Age - Sasktel
09.2023 - 09.2024
Food Service Supervisor
TJ’s Pizza
02.2022 - Current
E-Commerce Associate
Walmart
11.2021 - 12.2021
Crew Member
Popeyes Louisiana Kitchen
03.2021 - 02.2023
Crew Member
Tim Hortons
11.2019 - 01.2020
Diploma - Recreation And Community Development
Saskatchewan Polytechnic
09.2019 - 06.2021