ALENA KRIŠŠOVÁ
Ladomirov
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shop Assistant
SPORTISIMO SK s. r. o., shifr
Snina
03.2022 - 03.2025
- Processed and documented store complaints.
- Skilled in using Excel and internal store information systems.
Maternity Leave
Úrad práce, sociálnych vecí a rodiny Prešov
Prešov
12.2015 - 03.2022
Nanny
canadian family
Toronto
08.2013 - 02.2014
- Ensured well-being of two young kids.
- Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
- Took children to and from school and extra-curricular activities.
- Participated in hands-on learning activities with children incorporating art.
Shop Assistant
TESCO STORES SR, a.s.
Prešov
09.2011 - 08.2013
- Provided excellent customer service at counters.
Cashier
Lidl Slovenská republika, v.o.s.
Prešov
09.2010 - 08.2012
- Managed checkout processes and transactions effectively.
- Marketed pyrotechnics for festive celebrations.
Shop Assistant
KOMFOS Prešov, s.r.o.
Prešov
06.2008 - 06.2008
- Provided coverage for a colleague at KOMFOS Prešov, s.r.o throughout the holiday period.
Education
Fakulta manažmentu - marketing
Prešovská univerzita
Prešov, Slovenská republika01.2015
Ukrajinské gymnázium - Ukrainian Language
Ukrainian High School
Prešov, Slovenská republika01.2009
English language - practicing english
Language Shool
Prešov, Slovenská republika01-2005
Skills
- Microsoft Word
- Customer service
- Point of sale systems
- Excel proficiency
- Time management
- Active listening
Certification
Anglický jazyk, Štátna jazyková škola v Prešove, 2003, 2005
Additional Information
Kreatívny človek plný nápadov., Rada sa pozerám na veci z viacerých pohľadov., Veľmi oceňujem spoluprácu ľudí., Riadim sa heslom: 'Spolu to zvládneme.'
Languages
Anglický jazyk, Stredne pokročilý (B2)
Hobbies and Interests
- Chodenie na túry s turistickým klubom.
- Pomoc kamarátkam s propagáciou ich produktov - handmade tvorby.
Personal Information
Date of Birth: 01/02/90
Driver License
B
Timeline
Shop Assistant
SPORTISIMO SK s. r. o., shifr
03.2022 - 03.2025
Maternity Leave
Úrad práce, sociálnych vecí a rodiny Prešov
12.2015 - 03.2022
Nanny
canadian family
08.2013 - 02.2014
Shop Assistant
TESCO STORES SR, a.s.
09.2011 - 08.2013
Cashier
Lidl Slovenská republika, v.o.s.
09.2010 - 08.2012
Shop Assistant
KOMFOS Prešov, s.r.o.
06.2008 - 06.2008
Fakulta manažmentu - marketing
Prešovská univerzita
Ukrajinské gymnázium - Ukrainian Language
Ukrainian High School
English language - practicing english
Language Shool
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