Alexandra Matiová
Košice,Slovakia
Summary
Skilled in administrative role, with focus on delivering exceptional support services. Can streamline processes, manage challenging tasks and ensure smooth operations with exceptional multitasking skills and attention to detail. This recent positions have refined my skills in communication and problem-solving, empowering me to deliver effective solutions. Additionally, I possess foundational skills in computer programs, including modelling, programming, the Microsoft Office Suite, and Cisco networking.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work history
Junior Security Technic Administrator
Deutsche Telekom IT&TEL
Kosice, Slovakia
2024.11 - Current
- Creating reports on security incidents, offered insights into areas of improvement.
- Handling sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Enforcing password policies and rules, strengthened overall system protection.
- Resolving minor technical issues swiftly avoiding unnecessary delays in workflow.
SERVICE CASHIER
Slovnaft, a.s.
Kosice
2020.07 - 2024.10
- Managed cash register operations efficiently in a 24-hour setting
- Handled cash transactions with accuracy and responsibility
- Delivered customer service, providing solutions
- Making strong relationships with regular customers and colleagues
- Collaborated effectively as part of a team during 12-hour shifts
CASHIER
Milk Agro, s.r.o.
Kosice
2017.07 - 2018.09
- Managed cash register operations during the summers of 2017 and 2018
- Handled inventory and goods efficiently
- Developed strong communication skills with customers and colleagues
SATISFACTION CALLER
Customer Center s.r.o.
Kosice
2017.04 - 2017.06
- Conducted customer satisfaction surveys for Orange phone operator products, ensuring accurate data entry into computer systems
Education
Secondary Vocational School - IT fundamentals
Secondary Vocational School of IT
Kosice, Slovakia 2015.09 - 2019.05
MASTER'S DEGREE - Biomedical Engineering
Technical University of Kosice
Kosice, Slovakia 2019.09 - 2024.05
Skills
- Communication
- Teamwork
- Computer skills
- Creative problem solving
- Positive attitude
- Customer Service
- Microsoft Office Suite
- Security awareness training
- Cybersecurity knowledge
- Risk assessment software proficiency
- Network protocols understanding
- Incident handling
- System monitoring
Languages
Slovak
Proficient (C2)
English
Upper intermediate (B2)
Affiliations
- Hiking
- Running
- Family time
- Nature
- Exploring new places
Timeline
Junior Security Technic Administrator
Deutsche Telekom IT&TEL
2024.11 - Current
SERVICE CASHIER
Slovnaft, a.s.
2020.07 - 2024.10
MASTER'S DEGREE - Biomedical Engineering
Technical University of Kosice
2019.09 - 2024.05
CASHIER
Milk Agro, s.r.o.
2017.07 - 2018.09
SATISFACTION CALLER
Customer Center s.r.o.
2017.04 - 2017.06
Secondary Vocational School - IT fundamentals
Secondary Vocational School of IT
2015.09 - 2019.05