Alin Marediya
Regina
Summary
Proven Financial Services Representative with a track record of enhancing customer relationships and achieving sales targets at CIBC. Skilled in financial services and customer relationship management, demonstrated through effective problem-solving and team collaboration. Excelled in cash management, leveraging analytical thinking to exceed client expectations and contribute to branch success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Financial Services Representative
Conexus Credit Union
05.2024 - 08.2024
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
Cashier
Marshalls
03.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Lululemon
10.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Financial Services Representative
CIBC
03.2022 - 08.2023
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
- Worked closely with other departments to provide seamless service delivery for complex client requests.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Food Service Supervisor
The Chopped Leaf
08.2020 - 02.2022
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Established and managed team schedules and shift assignments.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Bachelor Of Science In Nursing - Nursing
University of Regina
Regina, SKCertificate In Business Administration - Business
University of Regina
Regina, SK05.2022
Skills
- Financial services
- Customer relationship management
- Cash management
- Cash handling
- MS office
- Analytical thinking
Languages
English
Gujarati
Hindi
Marathi
Punjabi
Urdu
Certification
First Aid and CPR
TLR
WHMIS
Timeline
Financial Services Representative
Conexus Credit Union
05.2024 - 08.2024
Cashier
Marshalls
03.2024 - 08.2024
Sales Associate
Lululemon
10.2023 - 02.2024
Financial Services Representative
CIBC
03.2022 - 08.2023
Food Service Supervisor
The Chopped Leaf
08.2020 - 02.2022
First Aid and CPR
TLR
WHMIS
Bachelor Of Science In Nursing - Nursing
University of Regina
Certificate In Business Administration - Business
University of Regina
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