Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMAUCHE NNACHETAM

Regina,Saskatchewan

Summary

Dedicated housekeeper with a strong background in hospitality, honed at Hilton Toronto. Proven ability to enhance guest satisfaction through meticulous cleaning and effective teamwork. Skilled in health and safety compliance, ensuring pristine environments and timely room turnovers. Recognized for proactive maintenance reporting and exceptional customer service, contributing to a welcoming atmosphere.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Housekeeper

Hilton Toronto
01.2023 - 05.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Housekeeper

Comfort Inn
02.2021 - 01.2023
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

Education

Social Work

University of Nigeria
Nigeria
09-2019

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Cleaning techniques
  • Cleaning bathrooms
  • Vacuuming
  • Vacuuming and sweeping
  • Mopping and sweeping
  • Hospitality background
  • Residential cleaning
  • Kitchen cleaning
  • Bed making proficiency
  • Health and safety compliance

Certification

CPR/FIRST AID

WHMIS

FOOD SAFETY

Timeline

Housekeeper

Hilton Toronto
01.2023 - 05.2025

Housekeeper

Comfort Inn
02.2021 - 01.2023

Social Work

University of Nigeria
AMAUCHE NNACHETAM