A dedicated and hardworking professional who has an adapted knowledge and skill in event management which has been proven over fourteen years of experience. The competencies in managing the team are honed after the working experience.
Overview
15
15
years of professional experience
Work History
Manager
Sun Communications Ltd.
01.2024 - 08.2025
Oversee the daily BTL business activities, including brand-related events and activations.
Ensure quality supervision of various vendors on their assigned projects, maintaining high standards.
Act as the primary contact person for clients, overseeing all POS materials.
Monitor the execution of creative ideas and event activities, ensuring adherence to the global guidelines and standards of the brand.
Provide the internal team with ideas, execution plans, and both operational and strategic plans for various campaigns.
Foster and maintain strong relationships with clients to support business development and ensure satisfaction.
Managed and motivated employees to be productive and engaged in work.
Account Supervisor
Sun Communications Ltd.
01.2020 - 12.2023
Oversee the daily BTL business activities, including brand-related events and activations.
Ensure quality supervision of various vendors on their assigned projects, maintaining high standards.
Act as the primary contact person for clients, overseeing all POS materials.
Monitor the execution of creative ideas and event activities, ensuring adherence to the global guidelines and standards of the brand.
Provide the internal team with ideas, execution plans, and both operational and strategic plans for various campaigns.
Foster and maintain strong relationships with clients to support business development and ensure satisfaction.
Senior Executive
Sun Communications Ltd.
10.2017 - 12.2019
Oversee the daily BTL business activities, including brand-related events and activations.
Ensure quality supervision of various vendors on their assigned projects, maintaining high standards.
Act as the primary contact person for clients, overseeing all POS materials.
Monitor the execution of creative ideas and event activities, ensuring adherence to the global guidelines and standards of the brand.
Provide the internal team with ideas, execution plans, and both operational and strategic plans for various campaigns.
Foster and maintain strong relationships with clients to support business development and ensure satisfaction.
Assistant Manager
Spotlight Event Management Ltd.
04.2015 - 09.2017
Company Overview: (A sister concern of Bitopi Advertising Ltd)
Look after the day to day BTL business and its event and activation related to brands.
Quality supervision of different vendors on their designated projects.
Supervising all sorts of POS materials being the clients key contact person.
Monitoring the execution of creative ideas and event activities maintaining the global guideline and standard of the brand.
Help the internal team by giving ideas, execution plan, operational and strategic plan in different campaigns.
Maintaining a very good relationship with client for business development.
Developed and maintained relationships with vendors to optimize service delivery and cost management.
Implemented process improvements that increased client satisfaction and streamlined workflows.
Managed budgeting processes for events, ensuring alignment with financial objectives and constraints.
Analyzed feedback from clients post-events to drive continuous improvement in service offerings.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Increased sales through effective merchandising strategies and targeted promotions.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Analyzed sales data to identify trends and adjust inventory orders accordingly.
Conducted performance evaluations, identifying areas for development and rewarding strong performance.
Conducted performance evaluations and provided constructive feedback to employees.
Developed marketing strategies to attract new customers, increasing foot traffic.
Improved customer satisfaction by resolving complaints and inquiries promptly.
Improved operational efficiency by adopting new technology for inventory management.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Executive
Spotlight Event Management Ltd.
04.2012 - 03.2015
Company Overview: (A sister concern of Bitopi Advertising Ltd)
Look after the day to day BTL business and its event and activation related to brands.
Quality supervision of different vendors on their designated projects.
Supervising all sorts of POS materials being the clients key contact person.
Monitoring the execution of creative ideas and event activities maintaining the global guideline and standard of the brand.
Help the internal team by giving ideas, execution plan, operational and strategic plan in different campaigns.
Maintaining a very good relationship with client for business development.
Event Associate
Spotlight Event Management Ltd.
10.2010 - 03.2012
Company Overview: (A sister concern of Bitopi Advertising Ltd)
Look after the day to day BTL business and its event and activation related to brands.
Quality supervision of different vendors on their designated projects.
Supervising all sorts of POS materials being the clients key contact person.
Monitoring the execution of creative ideas and event activities maintaining the global guideline and standard of the brand.
Help the internal team by giving ideas, execution plan, operational and strategic plan in different campaigns.
Maintaining a very good relationship with client for business development.
Education
Bachelor of Business Studies - Business Studies
Government Tolaram Collage
Narayanganj
01.2010
Higher Secondary Certificate - Business Studies
Government Tolaram Collage
Narayanganj
01.2004
Skills
Microsoft Office: MS-Word, MS-PowerPoint, MS-Excel
Operating System: Windows & Mac
Internet: Good knowledge on Browsing, Search & E-mail
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General Manager at Columbia Sun Hotel LLC - Hampton Inn & Suites Bluffton Sun CityGeneral Manager at Columbia Sun Hotel LLC - Hampton Inn & Suites Bluffton Sun City