Andrej Fíža
Summary
Experienced and versatile professional with a strong background in administrative support and creative services. Worked for 2 years as an Insurance Verification Specialist at UNIQA GSC, using German as the primary working language in a fast-paced, detail-oriented environment. Over 3 years of experience as a freelance graphic designer and photographer, demonstrating creativity, independence, and client-focused communication. Highly social with excellent interpersonal skills, able to build strong professional relationships. Multilingual with near-native proficiency in English (C1-C2), German (C1-C2), and native-level fluency in Slovak (C2), with a proven aptitude for languages and cross-cultural communication.
Overview
3
3
years of professional experience
Work History
Insurance Verification Specialist
UNIQA Insurance
09.2023 - Current
- Responded to customer requests for products, services, and company information.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Liaised with insurance carriers to resolve billing errors and discrepancies.
- Set up customer payment plans to cover annual policies and renewals.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Fielded customer complaints, escalating complex issues to management for resolution.
- Completed customer applications and updated records to reflect current information.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Reviewed outstanding requests and redirected workloads to complete projects on time.
Graphic Designer
Andrej Fíža
03.2023 - Current
- Met with customers to present mockups and collect information for adjustments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
- Created artwork for product packaging and promotional materials.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Implemented feedback and suggestions from clients to improve designs.
- Created logos, illustrations and typography for various organizations.
Wedding Photographer
Andrej Fíža
05.2023 - 07.2023
- Directed wedding guests to pose for photographs.
- Prepared lights and flashes to be used with cameras.
- Processed captured photographs according to processing standards.
- Digitally edited photos to enhance appearance.
- Photographed high-quality images for various print and digital projects.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Planned and prepared for on-location and studio shoots.
- Edited, toned, captioned, and uploaded photographs for publication.
- Offered image proofs to help clients choose best photos from shoot.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Facilitated printing of images for client's portfolio.
Quality Control Inspector
Autowash Topoľčany
07.2022 - 08.2022
- Performed visual inspections and non-destructive tests where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Education
High School Diploma -
Súkromná Škola Umeleckého Priemyslu
Topoľčany06-2023
Skills
- Secure data practices
- Analytical thinking
- Computer Literacy
- Communication and interpersonal skills
- Insurance claim validation
- Fraud prevention
- Skilled in Adobe Photoshop, Adobe Lightroom,UIP, Cobra,MS Office,Davinci Resolve,Adobe Illustrator, Canva
- Eligibility determination
Languages
English
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
Slovak
Bilingual or Proficient (C2)
Czech
Bilingual or Proficient (C2)
Polish
Elementary (A2)
Spanish
Beginner (A1)
Software
Adobe Photoshop
Adobe Lightroom
Cobra
UIP
Microsoft Office
Da Vinci Resolve
Adobe Premiere Pro
Canva
Interests
Computer, Graphic Design, Photography, Reading, History of Art, Philosophy, Socializing
Timeline
Insurance Verification Specialist
UNIQA Insurance
09.2023 - Current
Wedding Photographer
Andrej Fíža
05.2023 - 07.2023
Graphic Designer
Andrej Fíža
03.2023 - Current
Quality Control Inspector
Autowash Topoľčany
07.2022 - 08.2022
High School Diploma -
Súkromná Škola Umeleckého Priemyslu
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