Angela Willoughby
Canwood
Summary
Detail-oriented professional with over 10 years of experience in retail and food service. Skilled in cash handling, inventory monitoring, and maintaining cleanliness standards. Proven ability to enhance customer satisfaction and drive operational efficiency.
Overview
25
25
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
Bakery Clerk
Lake Country Co-op Canwood
Canwood
11.2020 - Current
- Assisted customers with product selection and provided excellent service.
- Maintained cleanliness and organization of bakery display cases and storage areas.
- Prepared baked goods according to established recipes and standards.
- Stocked shelves with fresh products, ensuring proper rotation and presentation.
- Operated cash register efficiently and processed customer transactions.
- Monitored inventory levels and reported shortages to management regularly.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Provided excellent customer service to foster satisfaction and loyalty.
Retail Sales Associate
Walmart Canada
Prince Albert
11.2012 - 05.2020
- Assisted customers with product selection and inquiries on store floor.
- Operated cash register and processed customer transactions accurately.
- Maintained organized merchandise displays to enhance shopping experience.
- Restocked shelves and ensured products were readily available for customers.
- Participated in inventory management and conducted stock audits regularly.
- Trained new employees on store policies and operational procedures.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Buffet Server
Asia Buffet
Saskatoon
04.2001 - 12.2003
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests in buffet selection and dietary preferences.
- Maintained cleanliness and organization of dining area and buffet stations.
- Replenished food items promptly to ensure freshness and availability.
- Trained new servers on buffet service standards and procedures.
- Ensured compliance with health and safety regulations throughout service shifts.
Education
Canwood School
Canwood, SKMicrosoft Office
Academy of Learning
Estevan, SK 09.2008 - 06.2009
Skills
- Product preparation
- Cash handling
- Sanitation compliance
- Inventory monitoring
- Customer engagement
- Retail sales
- Training new staff
- Inventory management
- Attention to detail
- Time management
- POS system operation
- Ordering procedures
- Health department standards
- Cleanliness standards
- Bakery equipment operation
- Health department regulations
- Food safety
Certification
- Food safety 2023
Timeline
Bakery Clerk
Lake Country Co-op Canwood
11.2020 - Current
Retail Sales Associate
Walmart Canada
11.2012 - 05.2020
Microsoft Office
Academy of Learning
09.2008 - 06.2009
Buffet Server
Asia Buffet
04.2001 - 12.2003
Canwood School