Dynamic and enthusiastic professional with more than 10 years' experience specialized in travel operations management and customer experience, offering an array of skills in business and leisure trips, team management and decision-making. Strong professional knowledge with a master's degree focused Administrative management from Kyiv Slavonic University, Institute of Economics and Management
- Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
- Negotiating preferred rates with vendors of direct travel.
- Planning ana arranging travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
- Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
- Assisting with any travel-related issues that may arise.
- Researching travel deals and evaluating prices and services.
- Creating, optimizing, and monitoring corporate travel policies.
- Managing expenses and the travel budget.
- Analyzing data and preparing reports on travel spending.
Time management
Team player with strong communication, presentation, interpersonal and social skills
Analytical profile and multi-tasking skills
Ability to work constructively and interact professionally with others
Ability to adjust to changing priorities and work within deadlines
Ability to act appropriately and feel comfortable in high-pressure atmosphere
Microsoft office: Proficient
Samo-Tour: Advanced
CRM: Advanced
Omega: Advanced
GDS: Advanced