Front Desk Agent
Residence Inn by Marriott
11.2021 - 02.2023
- Answering their Questions on phones and in Person.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.