Motivated business professional bringing 7 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
13
13
years of professional experience
Work History
Team Leader
GROUPA2M.FR
Košice , Slovakia
09.2023 - 12.2023
Cultivated interpersonal skills by building positive relationships with others.
Managed time efficiently in order to complete all tasks within deadlines.
Identified issues, analyzed information and provided solutions to problems.
Paid attention to detail while completing assignments.
Resolved problems, improved operations and provided exceptional service.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Developed strong communication and organizational skills through working on group projects.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Applied effective time management techniques to meet tight deadlines.
Provided professional services and support in a dynamic work environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Gained strong leadership skills by managing projects from start to finish.
Owner Travel agency
Bc. Calvin Mukendi
Bratislava, Kinshasa, Slovakia,Congo
09.2016 - 08.2023
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Demonstrated respect, friendliness and willingness to help wherever needed.
Skilled at working independently and collaboratively in a team environment.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Exercised leadership capabilities by successfully motivating and inspiring others.
Self-motivated, with a strong sense of personal responsibility.
Gained strong leadership skills by managing projects from start to finish.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated leadership skills in managing projects from concept to completion.
Paid attention to detail while completing assignments.
Developed and maintained courteous and effective working relationships.
Developed strong communication and organizational skills through working on group projects.
Adaptable and proficient in learning new concepts quickly and efficiently.
Worked well in a team setting, providing support and guidance.
Shop Owner
Bc. Calvin Mukendi
Bratislava, Kinshasa, Slovakia, Congo
09.2010 - 08.2015
Gained strong leadership skills by managing projects from start to finish.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Adaptable and proficient in learning new concepts quickly and efficiently.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Managed time efficiently in order to complete all tasks within deadlines.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Exercised leadership capabilities by successfully motivating and inspiring others.
Proven ability to develop and implement creative solutions to complex problems.
Developed strong communication and organizational skills through working on group projects.
Self-motivated, with a strong sense of personal responsibility.
Developed and maintained courteous and effective working relationships.
Worked well in a team setting, providing support and guidance.
Paid attention to detail while completing assignments.
Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Economics
University ISC Ngombe
Kinshasa
06.2006
Sports Studies
Institute of South Africa
South Africa
06.2006
Associate of Science - Latin And Philosophia
Maman Nembalemba, Gymnasium
Kinshasa
06.2003
Skills
Sales Coaching
Budget Administration
Calendar Management
Staffing oversight
Staff Training
Sales Expertise
Evaluating Employee Work
Performance Evaluations
Call Center Operations
Educational Opportunities
Languages
Lingala
Native language
French
Proficient
C2
Slovac
Beginner
A1
English
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Team Leader
GROUPA2M.FR
09.2023 - 12.2023
Owner Travel agency
Bc. Calvin Mukendi
09.2016 - 08.2023
Shop Owner
Bc. Calvin Mukendi
09.2010 - 08.2015
Bachelor of Science - Economics
University ISC Ngombe
Sports Studies
Institute of South Africa
Associate of Science - Latin And Philosophia
Maman Nembalemba, Gymnasium
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