Beáta Koščová
Košice
Summary
I am a highly motivated and dedicated individual, consistently demonstrating a strong work ethic and commitment to achieving excellence in all tasks. With a proactive approach and a passion for continuous improvement, I tackle challenges head-on and go the extra mile to deliver exceptional results. My consistent efforts and determination enable me to meet deadlines and exceed expectations, making me a reliable and hardworking team member.
Overview
11
11
years of professional experience
Work History
Senior Cabin Crew Member
Emirates
11.2016 - 07.2023
- Ensuring the safety and security of passengers during all phases of the flight
- Providing exceptional customer service and addressing passenger needs during the flight.
- Welcoming passengers with a warm and friendly demeanor, creating a positive first impression.
- Monitoring and managing passenger well-being, including medical situations if necessary
- Handling in-flight emergencies and following established procedures
- Attending to special requests and accommodations for passengers with specific needs.
- Demonstrating cultural sensitivity and adaptability when dealing with international travelers.
- Collaborating with fellow crew members to deliver seamless service and support
Administrative Assistant
Cash Collectors Servicing s.r.o.
01.2013 - 09.2016
- Storing, organizing and managing files
- Managing and distributing information within an office
- Sending and receiving correspondence, greeting clients and customers
- Executing record filing system to improve document organization and management.
- Scheduling office meetings and client appointments for staff teams.
Waitress and Kitchen Assistant
Casa del Gusto
03.2015 - 09.2016
- Preparing and serving food and/or beverages to customers
- Daily interaction with customers, taking orders and collecting payments
- Cleaning and organizing kitchen stations to promote team efficiency.
- Maintaining clean, trash-free workspaces to maximize productivity and safety.
- Being a part of an international dynamic team
Education
Master of Arts - Teaching of Aesthetic Education
Masaryk University Brno
Brno, Czechia2015
Bachelor of Arts - Combined Art Studies
Masaryk University Brno
Brno, Czechia2013
Skills
- Organization Skills
- Customer Relationship Management
- Problem Solving
- Communication
- Cultural Sensitivity
Languages
Slovak
Native language
English
Upper intermediate
B2
Hungarian
Intermediate
B1
Timeline
Senior Cabin Crew Member
Emirates
11.2016 - 07.2023
Waitress and Kitchen Assistant
Casa del Gusto
03.2015 - 09.2016
Administrative Assistant
Cash Collectors Servicing s.r.o.
01.2013 - 09.2016
Master of Arts - Teaching of Aesthetic Education
Masaryk University Brno
Bachelor of Arts - Combined Art Studies
Masaryk University Brno
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