Bhumika Bhumika
SASKATOON
Summary
Service-focused professional dedicated to meeting and exceeding customer expectations. Offering many years of experience managing associates and coaching to foster successful client relationships. Skilled in resolving technical issues,navigating multiple systems, and delivering high-quality service in fast-paced environments.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Overnight lead manager
Walmart
SASKATOON
10.2023 - Current
- Managed team schedules and delegated tasks to optimize workflow.
- Trained new employees on store procedures and customer service standards.
- Coordinated inventory management and restocking processes efficiently.
- Ensured compliance with all applicable laws, regulations and standards related to the role's responsibilities.
- Collaborated with upper management on strategic planning initiatives for improvement.
- Monitored sales floor activities to ensure a positive shopping experience.
- Evaluated employee performance regularly through feedback sessions.
- Conducted regular meetings with the team to discuss progress on projects and tasks.
Crew Member
Dq
SASKATOON
03.2025 - 06.2026
- Prepared and served food and beverages according to company standards.
- Maintained cleanliness and organization of workstations during shifts.
- Operated kitchen equipment safely while adhering to health regulations.
- Collaborated with team members to ensure smooth operations during busy hours.
- Handled cash transactions and processed orders efficiently at the register.
Grocery Associate
Walmart
New Westminster
02.2022 - 10.2023
- Operated cash register, processed transactions, and managed customer payments.
- Collaborated with team members to ensure store cleanliness and safety standards.
- Stocked shelves with merchandise to maintain organization and accessibility.
- Conducted inventory checks to ensure accurate stock levels and minimize shortages.
- Organized backroom storage areas for optimal space utilization and safety compliance.
- Arranged product on shelves following merchandising guidelines.
Server
Bombay Banquet Hall
Surrey
10.2021 - 10.2022
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Diploma Computer Information Systems
University of The Fraser Valley
Abbotsford, Bc 01.2020 - 12.2022
Skills
- Team management
- Employee training
- Inventory management
- Schedule optimization
- Data Entry and Documentation
Technical Skills
Troubleshooting hardware/software issues
Java, C, SQL, HTML
Networking basics (Packet Tracer)
Components: CPU, memory, storage
Windows/Linux systems experience
Certification
- Serving it Right
- First Aid Certification
Timeline
Crew Member
Dq
03.2025 - 06.2026
Overnight lead manager
Walmart
10.2023 - Current
Grocery Associate
Walmart
02.2022 - 10.2023
Server
Bombay Banquet Hall
10.2021 - 10.2022
Diploma Computer Information Systems
University of The Fraser Valley
01.2020 - 12.2022