Branislav GAŽO
Trnava
Summary
Talented professional and dedicated problem solver, brings years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Multivendor Support Enablement PM /Senior Business Analyst
IBM ISC S.r.o.
05.2023 - 06.2024
- "as is" process analysis and improvement to reduce multiple process steps and multiple hand-overs
- Support process steps automation where possible
- ManagedEnabledfunctional teams for successful project completion within budget and timeline constraints.
- Championed agile best practices across the organization, leading to increased consistency and improved overall performance.
- Conducted detailed project reviews to identify areas for improvement and implement necessary changes for future success.
- Facilitated post-project reviews and lessons learned sessions, fostering a culture of continuous improvement and proactive problemsolving.
Senior Business Analyst -SF Country Deployment
IBM ISC S.r.o.
03.2019 - 05.2023
- Being responsible for SalesForce tool enablement for more than 70 Countries
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Streamlined workflow for better productivity with implementation of new software solutions.
- Collaborated with cross-functional teams, ensuring cohesive approach to business analysis.
Client Unit Business Advisor
IBM ISC S.r.o.
01.2018 - 03.2019
- Increased client satisfaction by providing tailored business advice and strategies for growth.
- Reduced costs by identifying inefficiencies in client businesses and proposing targeted solutions.
- Cost analysis, advisory, reporting and communication to country and global senior management
- Identifying opportunities for cost reduction and cost avoidance and their execution
- 4M USD combined cost saving for SW cost pool
Business Program Manager
IBM ISC S.r.o.
03.2015 - 01.2018
- Being responsible for UK and Ireland Software cost-pool
- Presented regular updates to senior leadership on program status, achievements, risks and mitigation strategies.
- Negotiated contracts with vendors for cost-effective services, reducing operational expenses without compromising quality.
- Leading, supporting and advising cross border Business program managers team in their strategic initiatives leading to GP improvement.
IT Advocate CEE&MEA
IBM ISC S.r.o.
05.2012 - 03.2015
- I supported satisfactory delivery of key GMU(Growth Market Units) Services programs and projects within agreed schedules and allocated budgets
Business Unit Coordinator
IBM ISC S.r.o.
05.2010 - 05.2012
- Handle new Notes Application deployments via ENACT tool: Standard/FastPath applications or Non-Standard
International BP Contract Specialist
IBM ISC S.r.o.
04.2006 - 05.2010
- Focal point for international contracts negotiation with local legal dpt
Coordinator – Logistics
DHL Logistics a.s.
09.2005 - 11.2005
- Support for internal and external invoicing cooperation with inbound / outbound manager communication with DHL partners coordination of ware flow
Education
PM 54G - Project Management Orientation -
01.2012
PM10G - Project Management Fundamentals -
01.2012
Mgr. - Psychology
Faculty of Philosophy UCM
Trnava, Slovakia01.2005
Amme private language school, Nitra -
01.2000
Secondary grammar school in Pezinok -
01.1999
Skills
- Microsoft Office tools - advanced
- Outlook, Lotus Notes, Teams,
- Slack
- Trello, Mural,
- ITIL Foundation
- Project management Fundamentals
- Analytical skills
- Agile way of working
- Ability to cope with stress and workload, precise, flexible and proactive, attention to detail, commitment to excellence, good communication skills and positive, self motivated attitude, team-player
Languages
Slovak
Proficient
C2
English
Advanced
C1
German
Elementary
A2
Freetimeactivities
MTB, Ski-tour, hiking, travelling
Timeline
Multivendor Support Enablement PM /Senior Business Analyst
IBM ISC S.r.o.
05.2023 - 06.2024
Senior Business Analyst -SF Country Deployment
IBM ISC S.r.o.
03.2019 - 05.2023
Client Unit Business Advisor
IBM ISC S.r.o.
01.2018 - 03.2019
Business Program Manager
IBM ISC S.r.o.
03.2015 - 01.2018
IT Advocate CEE&MEA
IBM ISC S.r.o.
05.2012 - 03.2015
Business Unit Coordinator
IBM ISC S.r.o.
05.2010 - 05.2012
International BP Contract Specialist
IBM ISC S.r.o.
04.2006 - 05.2010
Coordinator – Logistics
DHL Logistics a.s.
09.2005 - 11.2005
PM 54G - Project Management Orientation -
PM10G - Project Management Fundamentals -
Mgr. - Psychology
Faculty of Philosophy UCM
Amme private language school, Nitra -
Secondary grammar school in Pezinok -
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