Christopher Thomas
Regina
Summary
Dedicated Support Worker with a proven track record, enhancing client wellness through personalized support and advocacy. Skilled in cross-cultural sensitivity and effective communication, I've significantly improved client engagement and self-sufficiency. My approach transforms challenges into opportunities for growth, fostering trust and long-term success in diverse communities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Called To Care
09.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client independence with structured life skills training.
Shelter Intake Worker
Reuben Urgent Shelter
02.2021 - 07.2022
- Advocated on behalf of clients experiencing barriers in accessing essential services such as healthcare or employment opportunities.
- Ensured compliance with all federal, state, and local regulations pertaining to homelessness assistance programs.
- Collaborated with case managers to develop tailored service plans for each client, promoting self-sufficiency and long-term success.
- Reduced wait times for shelter services by implementing efficient scheduling procedures and coordinating staff efforts.
- Developed effective rapport building techniques that fostered trust among clients entering the shelter system.
- Utilized bilingual language skills to effectively communicate with diverse populations seeking shelter services.
- Proactively addressed potential conflicts within the shelter population through mediation techniques, improving overall client satisfaction rates.
- Managed high-pressure situations with sensitivity and professionalism, providing crisis intervention when necessary.
- Provided ongoing support to former clients transitioning from shelters to permanent housing arrangements.
- Developed and maintained relationships with community organizations and agencies.
Education
Certificate - Health Studies
University of Regina
ReginaBachelor of Science - Biology
Ladoke, Akintola University of Technology
NigeriaSkills
- Daily living support
- Housekeeping tasks
- De-escalation techniques
- Emotional support
- Cross-cultural sensitivity
- Health and safety awareness
- Confidentiality and privacy
- Food safety
- Meal preparation
- Verbal and written communication
- Time management abilities
- Medication administration
- Risk management
- Disability care
- Mental health assistance
- Personal care assistance
Certification
- First Aid Certification
- CPR/AED Certification
- Food Safety Level 1
- WHMIS 2015
- Respiratory Mask Fit Test
- Air-Purifying Respiratory Protection Training
- PPE
Timeline
Support Worker
Called To Care
09.2022 - Current
Shelter Intake Worker
Reuben Urgent Shelter
02.2021 - 07.2022
Certificate - Health Studies
University of Regina
Bachelor of Science - Biology
Ladoke, Akintola University of Technology
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