Clifford "Dean" Ernst
Saskatoon
Summary
Dynamic and results-driven professional with extensive experience as a Bakery Manager at Saskatoon Coop, excelling in customer service and time management. Proven track record in enhancing product quality and operational efficiency, while fostering strong relationships with clients and suppliers. Skilled in problem-solving and maintaining high standards of food safety.
Overview
2026
2026
years of professional experience
Work History
Courier Driver
CUSTOM COURIER COMPANY
12.2013 - 09.2025
- Delivered packages promptly, ensuring customer satisfaction and adherence to delivery schedules.
- Monitored GPS and temperatures for efficient navigation and timely deliveries.
- Maintained accurate records of deliveries, including tracking information and customer signatures.
- Collaborated with team members to optimize delivery routes and reduce turnaround times.
- Resolved customer inquiries and issues effectively to maintain high service quality standards.
- Conducted regular vehicle inspections to ensure compliance with safety regulations and operational readiness.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Bakery Manager
SASKATOON COOP
10.2008 - 12.2013
- Conducted regular performance evaluations, fostering a culture of continuous improvement among team members.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Monitored inventory levels.
- Managed budgeting process, ensuring accurate tracking of expenses and revenues for the bakery department.
- Fostered a positive work environment through an open communication, resulting in higher employee morale and overall job satisfaction.
BAKERY OWNER/Manager
Myself
08.1988 - 09.2008
- Developed and executed business strategies to drive growth and profitability.
- Managed finances, including budgeting, forecasting, and cash flow analysis.
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Oversaw daily operations, ensuring efficient workflow and resource allocation.
- Streamlined processes to improve operational efficiency and reduce costs.
- Trained and mentored staff, fostering a culture of continuous improvement.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Bakery Manager
TERRITORIAL COOP FOOD STORE
1985 - 1988
- Managed all baking operations professionally and handled all problems confidently.
- Maintained cleanliness and hygiene in bakery premises.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
Bakery Manager
Beeland Co-op Food Store
1979 - 1985
- Oversaw daily bakery operations, ensuring product quality and adherence to safety standards.
- Managed inventory levels, optimizing stock rotation and minimizing waste.
- Led staff training programs, enhancing team skills and improving service efficiency.
- Developed new product lines based on customer feedback and market trends.
- Implemented cost control measures, resulting in improved profitability of bakery department.
- Established relationships with local suppliers to enhance ingredient sourcing quality.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
BAKER & MANAGER
SHANGHAI HOLDINGS
1978 - 1979
- Oversaw daily baking operations, ensuring product quality and consistency.
- Enhancing menu offerings and customer satisfaction.
- Implemented quality control measures to uphold high production standards.
- Monitored equipment performance, performing maintenance to minimize downtime.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Streamlined inventory management processes, reducing waste and improving efficiency.
BAKER
MEDICINE HAT COOP
1977 - 1978
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
BAKER
OLDS COOP
1975 - 1977
- Operated mixers and ovens to produce a variety of baked goods consistently
- Maintained cleanliness and organization of baking area to ensure safety standards
- Assisted in inventory management, ensuring timely restocking of ingredients
- Collaborated with team members to meet daily production goals efficiently
- Monitored baking times and temperatures for optimal product quality
Education
High School Diploma -
LORNE JENKEN HIGH SCHOOL
Barrhead, AB06-1975
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Valid Driver's license
- Decision-making
- Attention to confidentiality
- Delivering time-sensitive drugs
Languages
English
Interests
I enjoy going to sporting events locally or travelling to major events like Spring Training in Phoenix
Love to travel and explore history, culture, geographically countries, when the opportunity presents itself
Love spending time with my wifeand my kids families
Like watching true event movies or TV shows
Love working in the yard keeping it clean and beautiful
Timeline
Courier Driver
CUSTOM COURIER COMPANY
12.2013 - 09.2025
Bakery Manager
SASKATOON COOP
10.2008 - 12.2013
BAKERY OWNER/Manager
Myself
08.1988 - 09.2008
Bakery Manager
TERRITORIAL COOP FOOD STORE
1985 - 1988
Bakery Manager
Beeland Co-op Food Store
1979 - 1985
BAKER & MANAGER
SHANGHAI HOLDINGS
1978 - 1979
BAKER
MEDICINE HAT COOP
1977 - 1978
BAKER
OLDS COOP
1975 - 1977
High School Diploma -
LORNE JENKEN HIGH SCHOOL