Clint Yanke
Preeceville
Summary
Seasoned Mechanic and Service Manager with a proven track record at Pattison Agriculture for enhancing customer satisfaction and team productivity. Expert in troubleshooting, maintenance, and JD operating systems, with a knack for swiftly resolving service issues and fostering continuous improvement. Demonstrates exceptional leadership and customer service skills, significantly contributing to operational excellence and efficiency.
Overview
8
8
years of professional experience
Work History
Mechanic
Rocky Mountain Equipment, Case IH
10.2024 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Self Employed
Mitchellview Mechanical
04.2023 - Current
- Repair vehicles and heavy equipment
- Run and maintain Service truck
- Farm Labour
- operate farming equipment
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Service Manager / Service Shift Manager
Pattison Agriculture
02.2017 - 04.2023
- Enhanced customer relations by resolving service issues promptly and effectively.
- Spearheaded team initiatives to improve service delivery and client satisfaction.
- Managed service operations to maintain high standards of quality and efficiency.
- Increased team productivity by implementing strategic training programs.
- Guided team in achieving service excellence, fostering a culture of continuous improvement.
- Resolved complex customer issues to enhance satisfaction and loyalty.
- Control metrics set by corporate and push to employees
- set budget and create plan to fulfill budgetary promise
- Billing and Settling of disputes
- Manage 9 technicians and 3 other staff under my authority
- work with store manager,sales and parts departments to meet storewide goals
- managing warranty PIPs and work deployment
- estimate jobs
- Maintain work flow through shop
- implement training for technicians and other staff
- proficient in many JD operating systems
- Help customers over phone with technical concerns of their equipment
Education
Skills
- Troubleshooting skills
- Maintenance and repairs
- worked in many JD operating systems
- -Service Deliver / Equip
- -Service advisor
- -JD link / operations center
- -handle
- understand customer concerns and work well with them to rectify problems
Languages
English
Professional Working
Timeline
Mechanic
Rocky Mountain Equipment, Case IH
10.2024 - Current
Self Employed
Mitchellview Mechanical
04.2023 - Current
Service Manager / Service Shift Manager
Pattison Agriculture
02.2017 - 04.2023
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