Clinton Essien
Saskatoon
Summary
Resourceful System Specialist known for high productivity and efficient task completion. Specialize in network security, data management, and software troubleshooting, ensuring smooth operational flows. Excel in problem-solving, time management, and team collaboration, leveraging these skills to drive successful project outcomes and improve system functionality.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Operating Systems Specialist
Self-Employed
Saskatoon
07.2020 - Current
- Windows and Linux repairs
- Computer repairs and diagnostics
- Review and survey hybrid operating systems
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Wrote reports on computer statuses and maintenance jobs.
- Supplied end-user assistance for systems via remote and on-site support.
- Provided technical support for clients using various software and hardware systems.
- Diagnosed and resolved system issues to maintain optimal performance for users.
- Conducted system audits to identify areas for improvement in efficiency.
Security Officer
Saskatoon Private Investigation
Saskato
04.2021 - 08.2021
- Provide security for clients for both persons and property
- Report writing and provide information to clients and supervisor
- Work hand in hand with law enforcement in events and crowd control
- Observe and report persons and enforce property standards and policie
- Monitored and authorized entrance and departure of employees and visitors daily.
- Conducted planned patrols of key areas to spot and control security concerns.
Sales lead and Managing assistant
Sportchek
Saskatoon
07.2018 - 05.2021
- Organize team and state goal for each sales agent
- Reassess and provide status of sales merchandize to Manager
- Assisting agents with shipping and delivery
- Survey through products and maintain stock of products
- Answer calls and requests from customers that need services my department provides
- Led sales team in achieving daily performance targets and enhancing customer engagement.
- Trained and mentored new staff on product knowledge and sales techniques.
- Implemented effective merchandising strategies to optimize product displays and accessibility.
- Coordinated promotional events to boost store traffic and increase brand visibility.
- Collaborated with management to streamline operations and improve overall store efficiency.
Technical Support
Mansa Movers
04.2017 - 09.2019
- Schedule customers for support teams
- Provide report for development team
- User feedback reports
- Customer service
BaeWatch Developer - Android
Centennial College Team
02.2016 - 03.2017
- Organization of users and stakeholders meeting
- Developer - coder
- Tester
- Documentation
Education
Bachelor of Science - Computer Science
University of Saskatchewan
Saskatoon, SK 09.2017 - 12.2021
3 Years Advanced Diploma - Software Engineering Technology
Centennial College
Toronto, ONSkills
- Android applications
- Troubleshooting
- Technical customer services
- Basic Networking
- Java
- C#
- Python
- Web applications
- Data analysis
- Databases
- Operating systems
- System diagnostics
- Remote support
- Technical reporting
Timeline
Security Officer
Saskatoon Private Investigation
04.2021 - 08.2021
Operating Systems Specialist
Self-Employed
07.2020 - Current
Sales lead and Managing assistant
Sportchek
07.2018 - 05.2021
Bachelor of Science - Computer Science
University of Saskatchewan
09.2017 - 12.2021
Technical Support
Mansa Movers
04.2017 - 09.2019
BaeWatch Developer - Android
Centennial College Team
02.2016 - 03.2017
3 Years Advanced Diploma - Software Engineering Technology
Centennial College