Courage Ajife
Regina
Summary
Dedicated professional with a proven track record at Winners & HomeSense, excelling in customer service and cash handling. Demonstrates exceptional time management and empathy, enhancing customer loyalty through resolving complaints and fostering positive relationships. Achieved high accuracy in transactions, showcasing reliability and attention to detail.
Overview
3
3
years of professional experience
Work History
Cashier
Winners & HomeSense
08.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Store Associate
Winners & HomeSense
08.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Care Assistant
Rockgarden Homes
09.2021 - 04.2024
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
Education
Bachelor Of Science - Entrepreneurship
University of Benin
Nigeria08.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Attention to detail
- Daily reporting
Timeline
Cashier
Winners & HomeSense
08.2024 - Current
Store Associate
Winners & HomeSense
08.2024 - Current
Care Assistant
Rockgarden Homes
09.2021 - 04.2024
Bachelor Of Science - Entrepreneurship
University of Benin
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