Crystal Hamilton
Regina
Summary
Compassionate Daycare Owner/Operator known for high productivity and efficiently completing tasks. Skilled in child development, safety regulations compliance, and curriculum design to foster an engaging and secure learning environment. Excel in communication, empathy, and leadership, ensuring strong relationships with parents and a nurturing atmosphere for children.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Daycare Owner/Operator
Crystal’s Dayhome Self employed
Regina
01.2009 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance learning.
- Worked successfully with diverse group children aged 12 mth - 12 yrs
- Operated daily activities of a daycare facility.
- Developed engaging educational programs for children aged newborn to preschool.
- Managed enrollment processes and maintained accurate child records.
- Coordinated family communication regarding schedules and events.
- Implemented health and safety regulations to ensure a secure environment.
- Organized play-based learning experiences to promote child development.
- Created a safe, nurturing environment to promote learning and growth in children.
- Planned nutritious meals that meet guidelines for nutritional value while also being appealing to young palates.
- Worked with parents and to improve children’s behavioral and learning issues with proactive approaches.
- Established relationships with parents and guardians to foster strong communication regarding their child's progress.
- Ensured compliance with local regulations governing child care facilities.
- Interacted regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
Receptionist
All Weather Windows
Regina
11.2007 - 01.2009
- Greeted and assisted visitors, ensuring a welcoming environment at All Weather Windows.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and maintained calendars for management and staff.
- Processed incoming mail and packages, distributing them to relevant personnel.
- Maintained front desk area, ensuring cleanliness and organization of materials.
- Assisted in coordinating company events and meetings for staff engagement.
- Handled customer inquiries, providing information about products and services offered.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Monitored office supplies inventory and placed orders when necessary.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Educational Assistant
Edmonton Catholic school
Edmonton
09.2002 - 06.2003
- Supported teachers in classroom management and lesson delivery.
- Assisted students with special needs in daily activities and learning tasks.
- Collaborated with instructional staff to create engaging educational materials.
- Monitored student behavior and reported concerns to teaching staff.
- Supervised recess periods to ensure safety of all students on the playground.
- Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
- Created a positive learning environment by encouraging cooperation among students.
- Assisted teachers with preparing classroom materials and activities.
- Provided assistance during field trips by monitoring student behavior and helping them stay focused on the activity at hand.
- Organized student performance and enrichment activities to facilitate learning.
- Assisted in creating a safe environment for all students by enforcing school policies.
- Applied positive reinforcement to redirect negative behaviors.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Assisted children at stations during small-group learning periods.
- Supported students throughout academic instruction and assignments.
Childcare Educator
Private based childcare centers
Edmonton
08.2004 - 04.2006
- Designed engaging lesson plans for diverse age groups in childcare settings.
- Supervised children during activities to ensure safety and well-being.
- Collaborated with parents to discuss child development and daily progress.
- Implemented educational activities that promoted social and emotional skills.
- Maintained cleanliness and organization of classrooms and play areas.
- Assisted in the development of individualized care plans for children's needs.
- Participated in staff meetings to enhance team communication and effectiveness.
- Observed children's behaviors to identify potential developmental concerns.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
- Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
- Encouraged independence among the kids by allowing them to make decisions on their own within limits set by adults.
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Established direct lines of communication with parents, notifying of concerning behavior or health issues.
- Supported parents by providing information about their child's growth, nutrition requirements.
- Established good relationships with parents and guardians through regular communication via phone or emails.
- Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
- Developed lesson plans that were stimulating and engaging for the children.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Built program plans for youth of varying ages to support growth and development.
- Escorted children on outings and trips to promote enrichment and maintain safety.
Education
Certificate - Office Education
SIAST
Regina, SK 09.2003 - 06.2004
Diploma - Early Childhood Education
SIAST
Regina, SK 09.2000 - 06.2001
Certificate - Early Childhood Education
SIAST
Regina, SK 09.1999 - 06.2000
Skills
- Child development
- Early childhood education
- Program planning
- Health and safety compliance
- Conflict resolution
- Communication skills
- Time management
- Problem solving
- Team collaboration
- Creative thinking
- Adaptability
- Parent engagement
- Parent communication
- Effective communication
- Attention to detail
- Problem-solving abilities
- Self motivation
- Support teachers
- Teamwork and collaboration
- Reliability
Timeline
Daycare Owner/Operator
Crystal’s Dayhome Self employed
01.2009 - Current
Receptionist
All Weather Windows
11.2007 - 01.2009
Childcare Educator
Private based childcare centers
08.2004 - 04.2006
Certificate - Office Education
SIAST
09.2003 - 06.2004
Educational Assistant
Edmonton Catholic school
09.2002 - 06.2003
Diploma - Early Childhood Education
SIAST
09.2000 - 06.2001
Certificate - Early Childhood Education
SIAST
09.1999 - 06.2000