Cyril Podholecký
Network Support Specialist
Summary
I am network specialist with over 3 years of experience. I seek to continue career in the networking industry. During year-long pause I have successfully managed an independent music club, refining my management soft skills. The club now operates autonomously with minimal oversight, so its time to return to my career.
Overview
8
8
years of professional experience
1
1
Certification
Work History
NETWORK SPECIALIST
Self Employed
9 2023
- Since Ive quit my job at Kyndryl Ive been mostly engaged in nongoverment organization Ive founded named Bašta Kultúry o.z
- Ive been providing services in field of networking and hardware to small businesses in my area as secondary form of income.
NETWORK SUPPORT SPECIALIST T1.5
IBM/Kyndryl CIC Brno
06.2020 - 08.2023
- Monitoring, investigation and resolution of issues on our network
- Change management, documentation, VPN tunnel opening, FW rule management
- Coordinating communication with, higher tiers, customers and other teams.
CUSTOMER SUPPORT SPECIALIST
AT&T
01.2016 - 02.2017
- Resolution of both hardware and software issues of our customers.
Education
Anthropology
MASARYK UNIVERSITY
01.2017 - 2020.04
Information and networking technologies
STREDNÁ PRIEMYSELNÁ ŠKOLA ELEKTROTECHNICKÁ
01.2011 - 2015.04
Skills
Network Troubleshooting
Hardware and software monitoring
ServiceNow
IBM Maximo
Microsoft Azure
Kubernetes
Wireless Networking
Multitasking
Teamwork and Collaboration
Written Communication
Additional Information
Im founder and director of NGO Bašta Kultúry o.z. which operates its own music club since December 2023 in my hometown of Nové Zámky.
Personal Information
- Date of Birth: 06/29/96
- Driving License: B
Languages
Slovak
Native language
English
Proficient
C2
German
Intermediate
B1
Certification
CCNA - Cisco Certified Network Associate
Timeline
CCNA - Cisco Certified Network Associate
07-2024
NETWORK SUPPORT SPECIALIST T1.5
IBM/Kyndryl CIC Brno
06.2020 - 08.2023
Anthropology
MASARYK UNIVERSITY
01.2017 - 2020.04
CUSTOMER SUPPORT SPECIALIST
AT&T
01.2016 - 02.2017
Information and networking technologies
STREDNÁ PRIEMYSELNÁ ŠKOLA ELEKTROTECHNICKÁ
01.2011 - 2015.04
NETWORK SPECIALIST
Self Employed
9 2023
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