Daniel Pellizzola
Bratislava
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team
worker and adaptable to all challenging situations. I am able to work well both in a team environment
as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines .
Overview
7
7
years of professional experience
Work History
Technical care representative
AT&T Global Network Services Slovakia, s.r.o.
Bratislava
08.2023 - 11.2024
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Troubleshot devices, analyzed problems and delivered exceptional service to guarantee high customer satisfaction
- Responded to customer inquiries and provided technical support via phone, email, and chat in a timely and professional manner.
- Assisted customers with product selection and orders.
- Managed cash register operations, such as handling transactions and maintaining accurate records.
Retail worker
Kaufland v.o.s.
Žiar nad Hronom
05.2021 - 02.2023
- Work in a retail.
- Working behind the cash register, cleaning the store, processing orders and working in the warehouse in general.
- Part-time job while studying in college.
Aluminum production line sorter
Tubapack a. s.
Žiar nad Hronom
11.2018 - 06.2019
- Ensuring the smooth and trouble-free operation of the production line.
Industrial Fireman,
Zahas a. s.
Ziar nad Hronom
09.2017 - 11.2018
- Ensuring fire protection at the private sector of companies
- Trained new hired employees about fire safety and protection within ZSNP
Education
Bachelor's degree - Philology
University of Matej Bel
Banská Bystrica2022
Skills
- Problem-Solving Skills
- Critical Thinking Skills
- Flexibility
- Communication Skills
- Emotional Intelligence and People Skills
Languages
English
Advanced (C1)
Italian
Upper intermediate (B2)
other skills
Microsoft Word - intermediate
Microsoft Excel -intermediate
Microsoft PowerPoint - intermediate
Timeline
Technical care representative
AT&T Global Network Services Slovakia, s.r.o.
08.2023 - 11.2024
Retail worker
Kaufland v.o.s.
05.2021 - 02.2023
Aluminum production line sorter
Tubapack a. s.
11.2018 - 06.2019
Industrial Fireman,
Zahas a. s.
09.2017 - 11.2018
Bachelor's degree - Philology
University of Matej Bel
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