David Iveziq
Nove Zamky
Summary
Hardworking and motivated Retail oriented Manager 12 years of experience and record of success in Retail industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager Integrated Retail Solutions Europe East
Goodyear Slovakia s.r.o.
Bratislava
07.2023 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Initiated new projects that resulted in increased productivity across all departments.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Organized special events such as conferences or training sessions for employees.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Leading team of Project Managers within cluster
Slovak Associate Representative Within a Company
Goodyear Slovakia s.r.o.
Bratislava
01.2022 - Current
- Point of contact for Goodyear in Slovakia for any discussion regarding Slovak employees.
- Member of Representatives Steering Group of Goodyear European Information and Communication forum.
Project Manager Integrated Solutions Retail CZ/SK
Goodyear Slovakia s.r.o.
Bratislava
01.2022 - 06.2023
- Project Manager with key responsibility within a process of integrated digital technologies implementation in the Czech Republic and Slovakia.
- Lead the implementation of the digital technologies (ERP, Procurement, Mobility Service Offer) at our retail partners.
- Lead the cross functional cooperation within Goodyear teams.
- Coordinate local development needs with EMEA plans.
- Support partners with business consultancy to optimize processes.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Retail Consumer Category Manager Europe East
Goodyear Slovakia s.r.o.
Bratislava
01.2021 - 03.2022
- Full ownership of consumer category performance including monitoring, reporting on the business along with contribution to driving projects and trading strategy to achieve business goals.
- Developed and implemented category strategies to increase market share for assigned categories.
- Analyzed sales data to identify opportunities for growth in specific product lines.
- Identified new products, vendors, and services that could benefit the organization.
- Created promotional campaigns to boost sales of top-performing items within assigned categories.
- Define retail market's needs and optimize processes.
- Manage, develops and build strong relationship with business
units. - Acting as single point of contact to business unit leaders.
Country Retail Manager
Goodyear Slovakia s.r.o.
Bratislava
01.2019 - 03.2022
- Establishing long term business relationship with service points and transformation of network, strategy for individual activities at points of sales in accordance with the franchise agreements.
- Developed strategies for increasing sales and improving customer service.
- Implementing franchise concept and conducting the annual process of certification of quality.
- Management and reporting of sales and cost plan.
- Preparation of annual business planes at points of sales.
- Conducting regular review of KPI and implementing the necessary measures in order to achieve its sales planes/costs.
- Support networks at point of sales: creating and implementing marketing campaigns, stimulate purchases from preferred suppliers, promotions of the network.
- Implementation of the book quality standards at points of
sales. - Identifying areas for improvement and provide training in the service centers
- Caring for the realization of Goodyear Group assumptions
purchase.
Head of Sales and Ordering
Diastone s.r.o.
Nove Zamky
03.2018 - 06.2018
- Leadership of sales department and overseeing activities of junior and senior professionals and monitoring performance as a whole.
- Developing relationships with new and potential customers, maintaining relationships with already existing ones.
- Supporting distributions partners in all pre-sales, sales and
marketing activities. - Acting as single point of contact for local and international
clients. - Daily contact with customer service, logistics and controlling.
- Hiring of new team members, interviews, organizing recruiting sessions in co-operation with Bureau of Labor.
- Measuring performance of the team.
- Oversee daily operations and ensuring smooth functioning of
all processes and operations.
Telco Buyer
Orange Business Services Slovakia s.r.o.
Bratislava
12.2017 - 02.2018
- Leading sourcing activities related to the Telecom's geographical scope.
- Negotiated pricing and delivery terms with suppliers.
- Monitored inventory levels to ensure availability of products for customers.
- Developed relationships with vendors to secure better prices and payment terms.
- Researched potential new suppliers in order to find the best value for goods and services.
- Analyzed market trends and competitor data to identify opportunities for cost savings.
- Coordinated activities between departments such as sales, engineering, finance and logistics.
- Maintained records of all purchases including item descriptions, costs, quantities received.
- Elaborating sourcing strategy based on market knowledge and Orange Business Services needs and presenting them to Carrier Demand Committee.
- Setting up regular business reviews, following supplier business with and without Orange, tracking supplier's performance.
- Acting as a single point of contact to suppliers for commercial
issues.
Lead Customer Order Manager
Orange Business Services Slovakia s.r.o.
Bratislava
01.2014 - 11.2017
- End-to-end management - responsible for preparation of quotes, order delivery and service delivery. Preparing pricing catalogues, creating processes and documentation. Co-leading price reduction project with head of sales
department. - Team Leader for the Off-shore team consisting of 8 people – entire people
management area. - Matrix management of Customer order Administration and Project Management.
- Definition, implementation, execution and maintenance of customer order management related.
- Report on operations, performance and volumes, report on volumes vs. revenue, produce and publish reports in line with business requirements.
- Single point of contact for internal/external escalations.
- Daily interlocks with customer, suppliers and internal delivery/billing terms.
Senior Project Administrator for Balkan Region
IBM International Services Centre s.r.o.
Bratislava
08.2011 - 11.2013
- Support of IBM customers in cooperation with various departments - Legal, Sales, Billing and Project Managers.
- Preparation and management of hardware, software and services contracts.
- Management of end-to-end order processes for strategic IBM business partners, customers.
- Invoicing activities.
- Preparation of monthly reports and scorecard.
- Statistics evaluation (KPI's, SLO, SLA).
- Worked on classified internal projects.
Education
Master's Degree - Business Administration And Management
High School of Management - City University
Bratislava07-2020
Bachelor's Degree - Technology Of Education
Constantine The Philosopher University
Nitra06-2010
Skills
- Contract Management
- Staff Development
- Operations Management
- Business Development
- Performance Management
- Cross-Functional Teamwork
- Project Management
- Team Leadership
- Negotiation
Languages
Slovak
First Language
Croatian
Proficient (C2)
C2
English
Proficient (C2)
C2
Serbian
Advanced (C1)
C1
Czech
Advanced (C1)
C1
Certification
- ITIL Foundation
- Prince2 Foundation
Affiliations
- Among my interests outside of working life are all kind of sports (former professional sportsman) family, friends, reading, motorsport, traveling.
Timeline
Manager Integrated Retail Solutions Europe East
Goodyear Slovakia s.r.o.
07.2023 - Current
Slovak Associate Representative Within a Company
Goodyear Slovakia s.r.o.
01.2022 - Current
Project Manager Integrated Solutions Retail CZ/SK
Goodyear Slovakia s.r.o.
01.2022 - 06.2023
Retail Consumer Category Manager Europe East
Goodyear Slovakia s.r.o.
01.2021 - 03.2022
Country Retail Manager
Goodyear Slovakia s.r.o.
01.2019 - 03.2022
Head of Sales and Ordering
Diastone s.r.o.
03.2018 - 06.2018
Telco Buyer
Orange Business Services Slovakia s.r.o.
12.2017 - 02.2018
Lead Customer Order Manager
Orange Business Services Slovakia s.r.o.
01.2014 - 11.2017
Senior Project Administrator for Balkan Region
IBM International Services Centre s.r.o.
08.2011 - 11.2013
Master's Degree - Business Administration And Management
High School of Management - City University
Bachelor's Degree - Technology Of Education
Constantine The Philosopher University
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