Dhyey Vaghela
Regina
Summary
Motivated and detail-oriented professional with over 2 year of experience in customer service and sales. Proven ability to deliver exceptional customer experiences, meet sales goals, and maintain high levels of accuracy in cash handling. Currently pursuing a Bachelor of Science in Computer Science, seeking a role that leverages my organizational and interpersonal skills while providing opportunities for growth.
Overview
3
3
years of professional experience
Work History
Senior Sales Associate
7-Eleven
01.2023 - Current
- Delivered excellent customer service by greeting customers, addressing inquiries, and offering personalized assistance.
- Achieved a 15% increase in sales through effective upselling and cross-selling techniques.
- Maintained a 99.8% cash handling accuracy rate while managing daily transactions.
- Collaborated with team members to meet daily sales targets and ensure a smooth store operation.
Cashier
Real Canadian Superstore
07.2022 - 12.2022
- Handled 100+ customer transactions daily, ensuring speed and accuracy in processing payments, refunds, and exchanges.
- Improved customer satisfaction ratings by resolving complaints professionally and promptly.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Computer Science
University of Regina
Regina, SK04-2026
Skills
- Customer Service & Sales: Upselling techniques, customer relationship management, conflict resolution
- Operational Skills: Cash handling, POS system operation, inventory management
- Soft Skills: Time management, communication, teamwork, adaptability
- Technical Skills: MS Office Suite, data entry
Languages
English
Full Professional
Timeline
Senior Sales Associate
7-Eleven
01.2023 - Current
Cashier
Real Canadian Superstore
07.2022 - 12.2022
Bachelor of Science - Computer Science
University of Regina
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