Dominik Janickar
Kosice
Summary
Dedicated professional with a background in technical support and unified communication, poised to embark on a rewarding journey in the networking sector. Proven track record of delivering top-tier customer service, adept problem-solving skills, and a strong commitment to learning. Eager to leverage my solid foundation in technology and enthusiasm for acquiring new skills to contribute effectively to a dynamic networking team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CurrentPosition - UCC Engineer
Resonate s.r.o.
07.2023 - Current
- Resonate s.r.o.
- Joined on July 1st
- 2023
- Played a key role as a UCC Engineer, contributing to the integration and maintenance of unified communication and collaboration systems
- Microsoft Gold partnership.
- Gained exposure to networking concepts, laying the foundation for a transition into a networking role
- Monitoring voice gateways and switches that these gateways were depending on.
- Implementing configuration changes on voice gateways.
- Collaborated with clients to understand their communication needs and provided technical solutions to enhance efficiency
Senior Associate
AT&T, Kosice
08.2021 - 06.2023
- Served as a senior associate, tackling complex cases and delivering exceptional customer service
- Led the setup of DMZ modes and implemented router behind router configurations to enhance network security.
- Developed strong problem-solving skills and a commitment to resolving challenges efficiently
- Worked in a fast-paced environment that fostered adaptability and effective teamwork
Education
High School Diploma -
SOS Sportove Gymnazium Kosice
Kosice, Slovakia05.2019
Skills
- Implementation of configuration changes on voice gateways
- Powershell
- Microsoft Azure
- Admin for Microsoft Teams
- Network Security (DMZ, Firewall Configurations)
- Power BI
- MySQL Database Administration
Certification
Strong Problem-solving Abilities - Network Security (DMZ, Firewall Configurations) - Technical Troubleshooting - Communication and Collaboration - Eagerness to Learn Networking Concepts - Adaptability in Fast-paced Environments
Languages
Slovak
Native language
English
Advanced
C1
Timeline
CurrentPosition - UCC Engineer
Resonate s.r.o.
07.2023 - Current
Senior Associate
AT&T, Kosice
08.2021 - 06.2023
High School Diploma -
SOS Sportove Gymnazium Kosice
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