Barbora Zaicová
Slovakia
Summary
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work history
Department Manager
Decathlon
2024.10 - Current
- Allocated resources, optimising department efficiency.
- Handled customer complaints for improved satisfaction rates.
- Managed inventory levels to prevent stock shortages.
- Fostered positive work environment, enhancing team cohesion.
- Organised department tasks for increased productivity.
- Reduced operational delays with proactive scheduling.
- Revitalised sales strategy with innovative marketing tactics.
- Developed department goals aligned with company vision.
- Trained new recruits for seamless integration into the team.
- Improved staff morale by implementing regular feedback sessions.
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Delivered high visual standards of garment presentation and stock levels for appealing customer displays.
- Coached sales associates in product specifications, sales incentives and selling techniques.
- Led and managed administrative staff to maintain smooth daily operations.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Planned revenue generation strategies designed for growth.
- Represented organisations at seminars, conferences and business events.
Coach Of Internal Trainer
Retailors S.r.o - Nike
2020.07 - 2024.08
- Tailored training methods according to individual capabilities, ensuring optimised learning outcomes for each player.
- Developed player skills by implementing strategic training programmes.
- Planned comprehensive training schedules, resulting in enhanced endurance and strength of players.
- Collaborated with other coaches for exchange of ideas and methods.
- Maintained up-to-date knowledge of game rules and regulations to ensure fair play.
- Adapted coaching style depending on needs and abilities of different teams and individuals.
- Implemented promotional strategies, resulted in heightened brand awareness.
- Managed visual merchandising efforts, enhanced overall store appeal.
- Analysed sales reports, implemented effective merchandise strategies accordingly.
- Monitored competitor activities for staying ahead in the market.
- Kept abreast of latest fashion trends to drive business growth.
- Worked with store management to assess customer preferences and tailor merchandising accordingly.
- Implemented planograms and display layouts to optimise product visibility and accessibility.
- Replenished key ranges to achieve strong stock availability.
- Executed seasonal and promotional product rotations for dynamic, engaging shopping environment.
- Encouraged team unity for improved performance on the field.
Store leader
Sportisimo s..r.o
Bratislava, Slovakia
2017.10 - 2020.06
- Sustained neat and clean store appearance with regular maintenance tasks.
- Enforced company standards to ensure quality service delivery.
- Managed stock levels for optimal store presentation.
- Initiated loyalty programs to retain high-value customers.
- Analysed sales reports, identified trends in consumer behaviour.
- Addressed customer complaints promptly, enhanced satisfaction rates.
- Coached junior staff effectively, resulted in improved performance levels.
- Collaborated with management on business strategy development and implementation.
- Implemented promotional strategies to attract new customers.
Education
Private school - Nutrition and Sport
2012.09 - 2016.05
Skills
- Endurance training expertise
- Feedback delivery and reception
- Merchandise display creativity
- Critical thinking capabilities
- Decision-Making prowess
- Retail industry knowledge
- Team player
- Data analysis
- Layout sketching
- Efficient time management
- Creative vision
Timeline
Department Manager
Decathlon
2024.10 - Current
Coach Of Internal Trainer
Retailors S.r.o - Nike
2020.07 - 2024.08
Store leader
Sportisimo s..r.o
2017.10 - 2020.06
Private school - Nutrition and Sport
2012.09 - 2016.05