Summary
Work History
Education
Skills
Languages
Short courses
Timeline
Generic

SHINAS MUSTHAFA

Saskatoon

Summary

A motivated, hard-working, and reliable individual with experience working in customer service and administration. Flexible with an ability and eagerness to learn new skills quickly and efficiently. Excellent communication and people skills with an ability to build a welcoming and friendly atmosphere. Natural ability to work well in a team and independently. Seeking an opportunity to apply my existing knowledge and learn new skills.

Work History

Customer Service Representative

MTS Logistics Ltd.
06.2023 - 07.2023
  • Answered Phone calls
  • Booked taxis for patients
  • Booked taxis for delivery of supplies to hospitals and clinics.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Administrative Assistant

The Biryani Factory (Restaurant and Caterer)
01.2018 - 08.2022
  • Ordered supplies; monitored inventory
  • Performed bookkeeping duties and payroll
  • Answered email and phone inquiries.
  • Scheduled appointments and prepared documentation.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.

Homemaker/ Childcare

Nil
01.2008 - 01.2018

None

HR Assistant

PS Power Infrastructures India Pvt Ltd. (Wind Power Company)
01.2007 - 12.2008
  • Provided administrative assistance to the Senior HR Manager
  • Monitored employee activities and assigned specific tasks
  • Assisted in determining pay scale for employees.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions, and emails.

Education

MBA - Human Resources (HR), Systems

Noorul Islam College of Engineering
Tamil Nadu, India
04.2005

Bachelor of Science - Computer Technology

Noorul Islam College of Engineering
Tamil Nadu, India
04.2003

Skills

  • Customer Service
  • Typing (40-45 WPM)
  • Data Entry
  • Bookkeeping/ Math Skills
  • Filling Orders; Inventory Management
  • Welcoming & Friendly
  • Excellent Interpersonal and Communication Skills
  • Strong Organizational Ability
  • Ability to Multi-Task
  • Administrative Support

Languages

English
Full Professional
Tamil
Native or Bilingual
Malayalam
Limited Working

Short courses

Completed UP Certificate courses on Accountability and Numeracy in ABC Skills Hub.

The Three secrets of effective Time Management from LinkedIn Courses.

Timeline

Customer Service Representative

MTS Logistics Ltd.
06.2023 - 07.2023

Administrative Assistant

The Biryani Factory (Restaurant and Caterer)
01.2018 - 08.2022

Homemaker/ Childcare

Nil
01.2008 - 01.2018

HR Assistant

PS Power Infrastructures India Pvt Ltd. (Wind Power Company)
01.2007 - 12.2008

MBA - Human Resources (HR), Systems

Noorul Islam College of Engineering

Bachelor of Science - Computer Technology

Noorul Islam College of Engineering
SHINAS MUSTHAFA