Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eliseo II Handig

Warman

Summary

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

11
11
years of professional experience

Work History

Supervisor

Tim Hortons
Centennial Boulevard , Warman
02.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

Supervisor Incharge

Mohammed Hilal Group
Abu Dhabi, UAE
06.2018 - 01.2024
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Enhanced team performance with regular evaluations and constructive feedback.

Waiter

Tarbouche Restaurant
Abu Dhabi, UAE
04.2014 - 05.2018
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.

Education

Diploma of Information Technology

STI COLLEGE
CARMONACavite, Philippines
04-2012

Skills

  • Customer service
  • Strong multitasking
  • Goal oriented
  • Safe food handling

Timeline

Supervisor

Tim Hortons
02.2024 - Current

Supervisor Incharge

Mohammed Hilal Group
06.2018 - 01.2024

Waiter

Tarbouche Restaurant
04.2014 - 05.2018

Diploma of Information Technology

STI COLLEGE
Eliseo II Handig