Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
football
Timeline
Generic

ABDUL MUMIN MUSTAPHA MOHAMMED

UNIVERSITY TUTOR
DNIPRO

Summary

PERSONAL SUMMARY I am an energetic and enthusiastic individual with effective communication and team-working skills. I possess the ability to develop and motivate others and I’m willing to learn new skills in challenging environments. Due to me experience in working and studying together, I have excellent organisational skills and I work well on my own as well as effectively in a team. Overall, I am hardworking, flexible, a fast learner, committed and focused. One of my best attributes is that I work effectively under pressure to meet and exceed expectations. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
7
7
Languages

Work History

Lead Teacher

PLANARIA MEDICAL AGENCY
LONDON
01.2021 - Current
  • Increased student involvement in program offerings through strategic redesign of program processes and methods.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.

Customer Service Representative

Wizz Air
Dnipro
06.2020 - 12.2022
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recommended products to customers, thoroughly explaining details.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

Academic Tutor

Medlink Students
LONDON
04.2021 - 04.2022
  • Helped students prepare for tests and exams by providing guidance, motivation and encouragement.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.

Hotel Manager

BASCHALLPS HOTEL
ABDIJAN
08.2019 - 07.2021
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
  • Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.

Customer Retention Manager

SIMPLY CONTACT
DNIPRO
05.2019 - 03.2020
  • Developed new strategies for customer retention activities.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Handled angry customers who were willing to destroy company's reputation through better bossiness bureau and other blogs

Customer Service Representative

SIMPLY CONTACT
DNIPRO
07.2018 - 04.2019
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recommended products to customers, thoroughly explaining details.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

Sales Manager

Simply contact
Dnipro
07.2017 - 06.2018
  • Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
  • Evaluated performance against goals and implemented appropriate development plans.

Education

M.D. - Medicine (Pre-Medicine)

Dnipropetrovsk Medical University
Dnipro Ukraine
09.2015 - 06.2021

Certificate - Russian Language

Metallurgical University of Dnipro
Dnipro
03.2015 - 09.2015

Skills

Lesson development

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Affiliations

Dnipro Medical Institute Orthopaedic Society Founding Member and Clinical Rep – (2020 – Present) Global Union of Ghanaian Scholars (GUGS) Trustee Board Member (2019 – present) COVID 19 Rapid response Team Chairperson (2020) Welfare Committee Chairperson (2022-present) National Union of Ghanaian Students (NUGS) Ukraine President (2019 – 2020) Vice President (2018 – 2019) European Medical Students Association General Member (2018 – 2019) VOLUNTEERING Government of Ghana Chairperson of COVID 19 Eastern Europe Evacuation team 2020 Chairperson of Rapid Response Team for Ghanaian student Evacuation during Russia Ukraine Conflict (2022-Present) Sports Medic -Legionary Football club, Ukraine

Accomplishments

  • Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.

Certification

[Medical Doctor] Training - [6 years

football

I love to watch , play and support Manchester United

Timeline

[Medical Doctor] Training - [6 years

06-2021

Academic Tutor

Medlink Students
04.2021 - 04.2022

Lead Teacher

PLANARIA MEDICAL AGENCY
01.2021 - Current

Customer Service Representative

Wizz Air
06.2020 - 12.2022

Hotel Manager

BASCHALLPS HOTEL
08.2019 - 07.2021

Customer Retention Manager

SIMPLY CONTACT
05.2019 - 03.2020

Customer Service Representative

SIMPLY CONTACT
07.2018 - 04.2019

Sales Manager

Simply contact
07.2017 - 06.2018

M.D. - Medicine (Pre-Medicine)

Dnipropetrovsk Medical University
09.2015 - 06.2021

Certificate - Russian Language

Metallurgical University of Dnipro
03.2015 - 09.2015
ABDUL MUMIN MUSTAPHA MOHAMMEDUNIVERSITY TUTOR