Summary
Overview
Work History
Education
Skills
Languages
Key Strengths
Timeline
Generic

Farzad Tavassoli

Regina

Summary

A strong commitment to providing exceptional customer support is demonstrated through extensive experience in various customer service roles. Enthusiasm for creating tailored solutions and a keen understanding of the transportation and insurance industries are evident. Proficiency in building relationships and delivering outstanding service aligns well with company objectives. A passion for contributing to a team-oriented environment and driving customer satisfaction is clearly reflected in professional accomplishments.

Overview

8
8
years of professional experience

Work History

Permit Office Representative

SGI
09.2024 - Current
  • Providing professional customer support
  • Issuing commercial permits for trucking and transportation industry
  • Managing high volume of calls while being efficient and focused
  • problem solving and rapid thinking

Customer Care Representative

Knight Archer Insurance
04.2023 - 04.2024
  • Providing Professional care to policy holders
  • Managing receivables and payments
  • Training new employees
  • Customer service supervisor

Customer Service Representative

HUB International Limited
12.2021 - 04.2023
  • Providing day-to-day insurance need services
  • Professional advising
  • Problem solving
  • Splendid customer care
  • Vehicle insurance policy sales

Commercial Sales Manager

Tajhiz Sanat Karafarin (TSK)
06.2017 - 06.2021

Oilfield, Steel and Commercial tools, parts and equipment sales. Worked with the biggest most profitable Factories, Refineries and companies providing specialized tools and materials required to build, maintain and operate such businesses. building and suppling custom parts and providing special services both in electrical and general field of the industry.

Education

Bachelor of Insurance Management - Insurance And Risk Management

Kharazmi University
Tehran, Iran
05-2021

Skills

  • Sales Management
  • Marketing Management
  • Team Management
  • Analytical Skills
  • Sales Operations
  • Customer Support
  • Teamwork
  • Professional Services

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Key Strengths

  • Detail-oriented with a strong focus on accuracy and compliance.
  • Excellent communication and customer service skills.
  • Ability to adapt to changing priorities and handle challenging situations
  • strong leadership, Supervision, and training abilities

Timeline

Permit Office Representative

SGI
09.2024 - Current

Customer Care Representative

Knight Archer Insurance
04.2023 - 04.2024

Customer Service Representative

HUB International Limited
12.2021 - 04.2023

Commercial Sales Manager

Tajhiz Sanat Karafarin (TSK)
06.2017 - 06.2021

Bachelor of Insurance Management - Insurance And Risk Management

Kharazmi University
Farzad Tavassoli