FIJI ANTONY
Humboldt
Summary
Dynamic and results-oriented professional with a proven track record at Rugged Shores Family Health Team, adept in efficient data management and exceptional customer service. Leveraged advanced computer proficiency and strong problem-solving skills to enhance patient satisfaction and streamline operations. Demonstrated ability to manage sensitive information, contributing significantly to team success through meticulous documentation and recordkeeping.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ADMINSITRATIVE ASSISTANT
RUGGED SHORES FAMILY HEALTH TEAM
03.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to patient inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Experience with PS Suite EMR software, update and manage client files, experience with new patient intake procedures.
- Sorting and Attaching patient reports and sending referrals to specialist.
- Detailed understanding of legal and administrative aspects of Canadian Healthcare, PHIPA and AODA protocols
Dental Assistant
Dentistry On The Bay
01.2022 - 02.2023
- Operated sterilization equipment to maintain hygiene and compliance standards.
- Utilized intraoral cameras to document patient conditions for treatment planning.
- Prepared examination rooms by setting up instruments and materials.
- Analyzed dental images for diagnostics.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Personal Support Worker
Lakeland Long Term Care
09.2019 - 01.2022
- Educated patients and families on proper care techniques and health practices.
- Monitored vital signs and reported changes to healthcare team promptly.
- Operated patient lift systems to safely transfer individuals with mobility challenges.
- Supported patients with meal preparation to meet daily dietary needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped patients with mobility exercises, enhancing physical abilities.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Trained and coordinated work of new support workers.
Junior Dentist
Dr. Augustine Memorial Dental Clinic
10.2016 - 04.2018
- Completed consultations with patients for treatment plan.
- Streamlined appointment scheduling process, resulting in reduced wait times and increased patient satisfaction.
- Worked closely with insurance providers to ensure smooth processing of claims and minimize out-of-pocket expenses for patients.
- Collaborated with orthodontic specialists to provide comprehensive treatment plans for patients requiring braces or other corrective devices.
- Improved patient comfort by utilizing gentle techniques and effective pain management during dental procedures.
- Addressed pediatric dental needs with a friendly approach, creating a positive environment for young patients during visits.
- Implemented cutting-edge technology within the practice, enhancing diagnostic capabilities and overall patient experience.
- Supported senior dentists in their research projects, contributing valuable insights and assisting with data analysis.
- Performed restorative treatments including fillings, crowns, and bridges to maintain patients'' oral health.
- Efficiently managed multiple priorities under high-pressure situations while maintaining excellent standard of care for each individual patient.
- Provided emergency dental care, effectively addressing urgent issues such as toothaches and broken teeth.
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
- Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.
- Diagnosed and treated infections, mouth ulcers, and other problems with oral mucosa.
- Treated periodontal disease through scaling and root planning.
- Took impressions for retainers and appliances.
- Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants.
Education
Health Care Administration -
St. Lawrence College
Kingston, ON08-2019
Doctor of Dental Surgery -
Mar Baselios Dental Collage- KUHS
Kothamangalam09-2016
Skills
- Customer service
- Efficient Data Management
- Advanced Computer Proficiency
- Clerical Support
- Strong problem solver
- Documentation and recordkeeping
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual
Certification
- CPR/AED Certification
Timeline
ADMINSITRATIVE ASSISTANT
RUGGED SHORES FAMILY HEALTH TEAM
03.2023 - Current
Dental Assistant
Dentistry On The Bay
01.2022 - 02.2023
Personal Support Worker
Lakeland Long Term Care
09.2019 - 01.2022
Junior Dentist
Dr. Augustine Memorial Dental Clinic
10.2016 - 04.2018
Health Care Administration -
St. Lawrence College
Doctor of Dental Surgery -
Mar Baselios Dental Collage- KUHS
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