Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Garett Hoffart

Regina

Summary

A dynamic and values-driven leader with a strong commitment to fostering a people-first culture with a focus on empowering and influencing others. Passionate about building cohesive teams and driving success through collaboration and mutual respect. Known for leading with integrity and guiding teams to work seamlessly together, prioritizing both individual growth and organizational goals. Focused on supporting the system as a unified force to deliver outstanding results.

Overview

4
4
years of professional experience

Work History

Sr. General Manager

Rochdale McDonalds
05.2023 - Current
  • Lead a restaurant team with a people first culture to grow restaurant sales and guest counts
  • Ensured restaurant operations meet and exceed quality, service, and cleanliness standards to deliver an unmatched guest experience
  • Collaborated with supervisors to set restaurant targets, and department managers to set individual department targets, follow up on progress, and provided coaching and development to improve department and restaurant results
  • Fostered strong communication channels with supervisors, managers,and employees including regular manager meetings, employee one-on-one's, performance reviews, and on the floor coaching.
  • Supervised and consult with Restaurant Managers and their team to empower the team and improve restaurant results
  • Reported on weekly leadership pillar updates and actioned pillar responsibilities

Learning and Development Feild Instructor

McDonalds McOpCo
01.2023 - Current
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Fostered partnerships with owner operator organization and learners that stimulates transfer of training, return on training investment (ROI), and improves restaurant results.

Sr. Market People Lead

McDonalds McOpCo
09.2022 - 05.2023
  • Worked with the Supervisors and General Managers to ensure all restaurants were fully staffed and trained with a people first culture that will maximize business results.
  • Enforced and educates Supervisors and all Managers on all employment policies, labour laws and safety & security procedures.
  • Supported the General Manager and People Department manager to execute all People Practices at a high level and coaches where necessary.
  • Supported the restaurant teams with all hiring and onboarding activities to improve retention.
  • Supported the management teams with the crew and management development.
  • Conducted training workshops for employees at the restaurant level where required.

Acting Operations Consultant

McDonalds McOpCo
05.2022 - 09.2022
  • Managed diverse teams and fostered a positive working environment, leading to increased employee satisfaction.
  • Protected the McDonald's brand by ensuring that restaurants meet McDonald's QSC, safety, security and sanitation standards.
  • Escalated issues and removes barriers effectively and efficiently to safeguard the brand.
  • Demonstrated agility and adaptability to the changing priorities of the business.
  • Provided leadership, coaching, and direction to restaurant teams team to maximize sales and profit potential.
  • Created an organizational plan with defined goals and targets that support the business strategies.

General Manager

Grasslands McDonalds
11.2020 - 05.2022

Education

BBA - Human Resources Management

University of Regina
Regina
05-2022

Skills

  • Values lead leadership
  • Strategic planning
  • People development
  • Emotional intelligence
  • Training and workshop facilitation
  • Conflict resolution
  • Fostering relationships

Accomplishments

  • McOpCo scholarship winner- 2016, 2018
  • 2x Department Manager of the month, 2018, 2019
  • Outstanding General Manager of the year- 2022
  • 2x General Manager of the month- 2023, 2024
  • Successful restaurant reinvestment project- 2023
  • Passion for People Award- 2023
  • 3x McDonald's Values Champion- 2021, 2023, 2024

Timeline

Sr. General Manager

Rochdale McDonalds
05.2023 - Current

Learning and Development Feild Instructor

McDonalds McOpCo
01.2023 - Current

Sr. Market People Lead

McDonalds McOpCo
09.2022 - 05.2023

Acting Operations Consultant

McDonalds McOpCo
05.2022 - 09.2022

General Manager

Grasslands McDonalds
11.2020 - 05.2022

BBA - Human Resources Management

University of Regina
Garett Hoffart