Genevieve Horse

Work History

Childcare Provider

Thunderchild First Nations

Turtleford, Saskarchewan

02.2023 - Current

Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
Promoted healthy eating habits by preparing and serving nutritious meals and snacks.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Enforced rules and managed behavior through developmentally appropriate discipline.
Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
Worked well in a team setting, providing support and guidance.

Educational Assistant

Piyesiw Awasis School

Turtleford, Saskatchewan

08.2021 - 10.2022

Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Assisted in extracurricular activities such as clubs or sports teams, providing additional support for students outside of the classroom setting.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Coordinated with other staff members to ensure seamless transitions between classes or grade levels for students requiring additional support services.
Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Copied, organized and distributed classroom assignments or other paperwork.

Optometrist Assistant/Receptionist Administrator

Dr. Jade Ulmer & Associates

Lloydminster, Alberta

03.2012 - 08.2021

Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.
Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
Reduced wait times for appointments by efficiently managing daily schedule adjustments due to cancellations or rescheduling requests.
Strengthened relationships with returning patients through personalized attention to individual needs during visits.
Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
Increased patient satisfaction by addressing concerns promptly and effectively resolving issues.
Maintained patient confidentiality at all times, adhering to HIPAA guidelines and protecting sensitive information from unauthorized access.
Streamlined office processes by coordinating insurance billing and maintaining up-to-date information on coverage changes.
Collaborated with team members to provide comprehensive support for optometrist during busy clinic hours or special events like vision screenings at local schools.
Contributed to practice growth by effectively marketing services and products to new and existing patients.
Enhanced practice efficiency by maintaining accurate electronic medical records for all patients.
Demonstrated adaptability during emergencies or unexpected situations, quickly adjusting workflow as needed while maintaining focus on patient safety and comfort.
Facilitated effective communication between optometrist and patients, explaining treatment plans and procedures clearly.
Provided crucial support during contact lens insertion/removal trainings for new wearers, ensuring proper technique was followed for optimal results.
Supported a high standard of care by preparing examination rooms with necessary supplies before each appointment.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Assisted with dilating patients or using eye medications when directed by optometrist.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Oriented and trained new staff on proper procedures and policies.

Summary

Overview

Work History

Childcare Provider

Educational Assistant

Optometrist Assistant/Receptionist Administrator

Education

Business Administration

Level 2 - Early Childhood Care And Education

High School Diploma -

Skills

Languages

Work Preference

Work Type

Timeline

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