Gurjot Kaur Jassal
Esterhazy
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Rock Creek
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Production Operator
Magna Seating
02.2024 - 03.2024
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
Room Attendant
Deerhurst Resort
05.2023 - 08.2023
- Maintained impeccable cleanliness and presentation in guest rooms
- Collaborated with the housekeeping team to meet high service standards
- Attended to guest requests promptly and efficiently
- Demonstrated attention to detail in amenity arrangement and restocking
- Upheld safety and cleanliness protocols for a hygienic environment.
Education
Post Graduate Diploma (Hospitality Management) -
LAMBTON COLLEGE, SARNIA ON
BSC (Airlines and Airport Management) -
CHANDIGARH UNIVERSITY
Skills
- Attention to Detail
- Physical Stamina
- Time Management
- Communication
- Team Collaboration
- Multitasking
- Problem-solving
Languages
English
Full Professional
Certification
- AHLEI – Planning and Control for Food and Beverage Operations Exam (American Hotel& Lodging Educational Institute)
- WHMIS – Workplace Hazardous Materials Information System.
- AODA – Accessibility for Ontarians with Disabilities Act
- OSHA – Occupational safety and health administration.
- Basics.fst – Ontario food handlers’ certification.
References
- Uday Karan Singh, 4316680173, udaykarans26@gmail.com, Supervisor, Deerhurst Resort, Muskoka
Timeline
Server
Rock Creek
06.2024 - Current
Production Operator
Magna Seating
02.2024 - 03.2024
Room Attendant
Deerhurst Resort
05.2023 - 08.2023
Post Graduate Diploma (Hospitality Management) -
LAMBTON COLLEGE, SARNIA ON
BSC (Airlines and Airport Management) -
CHANDIGARH UNIVERSITY
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