Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HAMENDEEP SINGH SANDHU

Saskatoon

Summary

Dynamic leader with a proven track record at Tim Hortons, enhancing team productivity and customer satisfaction through effective problem-solving and workflow organization. Skilled in forklift operation and warehouse safety, demonstrating exceptional team collaboration and a commitment to quality control in food handling. Achieved significant efficiency improvements by reorganizing workstations and implementing stringent safety protocols.

Overview

6
6
years of professional experience

Work History

Food Service Supervisor

Sagar Ratna Restaurant
03.2019 - 05.2023
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Ordered new supplies and food to maintain service levels.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Tracked food production levels, meal counts, and supply costs.
  • Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.

Supervisor

Tim Hortons
07.2023 - 08.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Supervise and coordinate activities of staff that prepare and portion food.
  • Establish work schedule.
  • Estimate and order ingredients and supplies.
  • Ensure food service and quality control.
  • Maintain records to stock, repairs, sales and wastage.
  • Establish methods to meet work schedules.
  • Train staff in job duties, sanitation, and safety procedures
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations

Forklift Operator

Give And Go
09.2024 - 02.2025
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.

Education

Diploma in Food Production

Desh Bhagat University
Mandi Gobindgarh , Punjab, India
12-2019

Skills

    Billing and Payment
    Processing

  • Station Preparation
  • Quality Control and Food
    Handling Safety ,Knowledge about cross contamination
  • Customer Service
  • Equipment Preparation
  • Hazardous Chemical Handling
  • Worksite Safety and
    Preparation
  • Team Collaboration
  • Basic Electrical Knowledge
  • Installation and Finishing
  • Forklift operation
  • Warehouse organization
  • Shipping and receiving
  • Loading and unloading
  • Warehouse safety
  • Able to lift and push weight up to 70 lbs

Languages

English

Timeline

Forklift Operator

Give And Go
09.2024 - 02.2025

Supervisor

Tim Hortons
07.2023 - 08.2024

Food Service Supervisor

Sagar Ratna Restaurant
03.2019 - 05.2023

Diploma in Food Production

Desh Bhagat University

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