HAMENDEEP SINGH SANDHU
Saskatoon
Summary
Dynamic leader with a proven track record at Tim Hortons, enhancing team productivity and customer satisfaction through effective problem-solving and workflow organization. Skilled in forklift operation and warehouse safety, demonstrating exceptional team collaboration and a commitment to quality control in food handling. Achieved significant efficiency improvements by reorganizing workstations and implementing stringent safety protocols.
Overview
6
6
years of professional experience
Work History
Food Service Supervisor
Sagar Ratna Restaurant
Khanna , India
03.2019 - 05.2023
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Ordered new supplies and food to maintain service levels.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Tracked food production levels, meal counts, and supply costs.
- Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
Supervisor
Tim Hortons
Tim Hortons, Martensville, SK
07.2023 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Supervise and coordinate activities of staff that prepare and portion food.
- Establish work schedule.
- Estimate and order ingredients and supplies.
- Ensure food service and quality control.
- Maintain records to stock, repairs, sales and wastage.
- Establish methods to meet work schedules.
- Train staff in job duties, sanitation, and safety procedures
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations
Forklift Operator
Give And Go
Vaughan, ON
09.2024 - 02.2025
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Education
Diploma in Food Production
Desh Bhagat University
Mandi Gobindgarh , Punjab, India12-2019
Skills
- Station Preparation
- Quality Control and Food
Handling Safety ,Knowledge about cross contamination - Customer Service
- Equipment Preparation
- Hazardous Chemical Handling
- Worksite Safety and
Preparation - Team Collaboration
Billing and Payment
Processing
- Basic Electrical Knowledge
- Installation and Finishing
- Forklift operation
- Warehouse organization
- Shipping and receiving
- Loading and unloading
- Warehouse safety
- Able to lift and push weight up to 70 lbs
Languages
English
Timeline
Forklift Operator
Give And Go
09.2024 - 02.2025
Supervisor
Tim Hortons
07.2023 - 08.2024
Food Service Supervisor
Sagar Ratna Restaurant
03.2019 - 05.2023
Diploma in Food Production
Desh Bhagat University