Hanna Murphy
Moose Jaw
Summary
A reliable, ambitious, and determined freshly graduated young women seeking part-time, or full-time employment in a supportive and friendly work space to gain work and life experience.
Overview
7
7
years of professional experience
Work History
Front of House Employee
Old Orchard Inn Dining Room
07.2023 - 12.2024
- Contributed to team efficiency by promptly completing side work tasks during downtime periods
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations
Front of House Employee
Longfellow Restaurant
06.2022 - 06.2023
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations
- Participated in staff training sessions to stay updated on industry trends and improve overall service quality
- Increased guest return rate through personable interactions and genuine interest in their dining preferences
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism
Cashier
Putting Edge
07.2019 - 07.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers
- Processed refunds and exchanges in accordance with company policy
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
Gymnastics Coach
Taiso Gymnastics Club
07.2017 - 01.2019
- Boosted gymnasts' confidence levels by offering constructive feedback and personalized support
- Enhanced athlete performance by implementing tailored training programs and coaching techniques
- Evaluated gymnasts' progress through regular assessments, adjusting training plans accordingly for optimal results
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques
Education
Bachelor of Science - Psychology
Acadia University
Wolfville, NS12.2024
High School Diploma -
Charles P. Allen High School
Bedford, NS01.2020
Skills
- Attention to detail
- Team collaboration
- Active listening
- Positive demeanor
- Reliable and responsible
- Phone etiquette
Languages
English
Native or Bilingual
French
Limited Working
Extracurricular Interests
- Learning languages
- Photography
- Travel
- Drawing
Timeline
Front of House Employee
Old Orchard Inn Dining Room
07.2023 - 12.2024
Front of House Employee
Longfellow Restaurant
06.2022 - 06.2023
Cashier
Putting Edge
07.2019 - 07.2021
Gymnastics Coach
Taiso Gymnastics Club
07.2017 - 01.2019
High School Diploma -
Charles P. Allen High School
Bachelor of Science - Psychology
Acadia University
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