Harmanpreet Sekhon
Saskatoon
Summary
I am responsible, hard-working and motivated person. I would love to take any opportunity and can work under pressure. I meet deadlines; I will try to do my best as I promise. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
A&W
10.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
Food Service Worker
Catering Services LTD
05.2018 - 03.2020
- Got experience in providing services and meeting customer needs
- Responded to and resolved customer questions and concerns
- Worked with team members to improve performance and implement training updates
- Maintained clean dining room, lobby and service areas always
Cleaner
Team Gary
01.2018 - 04.2018
Kitchen Helper/Cashier
Silk Dinner Lounge
01.2018 - 03.2018
- Completed store opening and closing procedures, including setting up registers and checking products
- Responded to and resolved customer questions and concerns
- Conducted performance reviews
- Provided friendly and attentive
Skills
- Efficiency in Microsoft Office Excel, Word, PowerPoint
- Assistant Manager Experience
- Cash Handling
- Customer Service Experience
- Food Service
- Staff Training and Development
- Employee Scheduling
- Orientation and training
- Employee Performance Evaluations
- Inventory Control
- Food Safety
- Cleaning Experience
- Store Management Experience
- Restaurant Experience
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Certification
- Food. Safe
- First Aid & CPR
- Currently Enrolled in Medical Office Administration certification.
Timeline
Assistant Manager
A&W
10.2020 - Current
Food Service Worker
Catering Services LTD
05.2018 - 03.2020
Cleaner
Team Gary
01.2018 - 04.2018
Kitchen Helper/Cashier
Silk Dinner Lounge
01.2018 - 03.2018
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