HEATHER POLLOCK
Regina
Summary
Gentle Continuing Care Assistant with 4 years of experience supporting aged, disabled and ill patients in care facilities and at home. Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Dedicated and compassionate psychiatric nursing student nearing the completion of my diploma, with hands-on clinical experience at the Regional Psychiatric Center. Skilled in mental health assessments, crisis intervention, and therapeutic communication, I am passionate about supporting individuals through their recovery and mental health journeys.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Family Treatment Worker
Ranch Ehrlo Society
03.2024 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Working alongside addiction counselors or therapists to lead or facilitate family therapy sessions, helping to address issues such as communication breakdowns, enabling behaviors, or family dynamics that may contribute to addiction.
- Assessing the well-being of children and the overall family environment. Which involved connecting them with additional services, such as child care, therapy, or support groups.
Continuing Care Assistant
Saskatchewan Health Authority
05.2019 - Current
- Helped patients care for themselves by teaching use of cane or walker and special utensils to eat.
- Instructed family members in caring for patient by teaching appropriate ways to lift, turn and reposition patient.
- Engaged patients in daily activities such as bingo, arts and crafts, bible study, manicures and baking to promote stimulation and personal interaction.
- Prepared and served food for patients and family members, following special diets.
- Cared for patients by changing bed linens, washing and ironing laundry and cleaning premises.
- Provided routine skincare by helping residents in applying non-prescription topical medications to skin.
- Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking.
- Encouraged and provided moral support for patients to help adjust to disabilities and illnesses.
- Observed and examined patients to detect symptoms requiring medical attention such as bruises, open wounds and persistent coughs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Psychiatric Registered Nurse- Student
Regional Psychiatric Centre
09.2024 - 11.2024
- Ensured patient safety by closely monitoring behaviors, administering medications.
- Observing and participating in mental health assessments under the supervision of experienced nurses and doctors. This involves understanding patients’ symptoms, behaviors, and needs to help with diagnosis and care planning.
- Engaging with patients using therapeutic communication techniques to build rapport, encourage expression, and manage challenging behaviors in a compassionate manner.
- Assisting in the administration of psychiatric medications, ensuring proper dosages are given, and monitoring patients for any side effects or reactions.
- Accurately recording patient progress, including mental health status, behavioral changes, and interventions performed.
- Working alongside other healthcare professionals, such as psychiatrists, psychologists, social workers, and correctional officers, to deliver comprehensive care plans.
- Assisting with patient education on mental health management, coping strategies, and overall wellness.
Psychiatric Nursing Student
Inpatient Mental Health
11.2023 - 12.2023
- Adapted and adjusted patient medication dosages to optimize effectiveness and improve overall patient behavior.
- Maintained patient rooms by making beds, sweeping units and wiping down surfaces.
- Worked with patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
- Performed intake triage, vitals and assisted patients with mental health screenings.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
- Collaborated with facility psychiatrists to determine effectiveness of treatment and developed new treatment plans.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Administered medications including depot injections
- Administered intramuscular injections and inserted intravenous
Psychiatric Nursing Student
Outpatient Mental Health
09.2023 - 10.2023
- Adapted and adjusted patient medication dosages to optimize effectiveness and improve overall patient behavior.
- Maintained patient rooms by making beds, sweeping units and wiping down surfaces.
- Worked with patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
- Performed intake triage, vitals and assisted patients with mental health screenings.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
- Collaborated with facility psychiatrists to determine effectiveness of treatment and developed new treatment plans.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Psychiatric Nursing Student
Wascana Rehabilitation Centre
10.2022 - 12.2022
- Adapted and adjusted patient medication dosages to optimize effectiveness and improve overall patient behavior.
- Maintained patient rooms by making beds, sweeping units and wiping down surfaces.
- Worked with patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
- Performed intake triage, vitals and assisted patients with mental health screenings.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
- Collaborated with facility psychiatrists to determine effectiveness of treatment and developed new treatment plans.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Administered medications orally, intravenously and through nasogastric tubes, also including depot injections
- Administered intramuscular injections and inserted IV's
- Provided feedings through nasogastric tubes and gastrostomy tubes
- Provided suctioning through a tracheostomy
- Provided cleaning to a tracheostomy insert using sterile technique
- Provided dressing changes using clean technique and sterile technique along with packing
Education
Deploma - Psychiatric Nursing
Saskatchewan Polytechnic
Regina, SK01-2024
Certificate - Continuing Care Assistant
Saskatchewan Polytechnic
06.2019
Skills
- Communication Skills
- Organizational Skills
- Leadership Skills
- Problem- Solving Skills
- Punctual
- Active Listening Skills
- Working as a team
- Time Management
Languages
English
Certification
- CNA - Certified Nurse Assistant
- Criminal Record Check
- Vulnerable Sector Check
- First aid and CPR
- GPA
- Advanced PART
- N95 Mask Fitted
Timeline
Psychiatric Registered Nurse- Student
Regional Psychiatric Centre
09.2024 - 11.2024
Family Treatment Worker
Ranch Ehrlo Society
03.2024 - Current
Psychiatric Nursing Student
Inpatient Mental Health
11.2023 - 12.2023
Psychiatric Nursing Student
Outpatient Mental Health
09.2023 - 10.2023
Psychiatric Nursing Student
Wascana Rehabilitation Centre
10.2022 - 12.2022
Continuing Care Assistant
Saskatchewan Health Authority
05.2019 - Current
Certificate - Continuing Care Assistant
Saskatchewan Polytechnic
- CNA - Certified Nurse Assistant
- Criminal Record Check
- Vulnerable Sector Check
- First aid and CPR
- GPA
- Advanced PART
- N95 Mask Fitted
Deploma - Psychiatric Nursing
Saskatchewan Polytechnic
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