Ing. Nikola Stachova
Banská Bystrica,Slovakia
Summary
Enthusiastic Project Coordinator with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Project Coordinator
Natek Slovakia, Ltd.
Kosice, Slovakia
01.2020 - 01.2025
- Managing and coordination resources and information , assist with scheduling and planning meetings, project activities
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Monitored project timelines to avoid delays.
- To ensure that projects are completed on time.
- Preparing various kind of reports for Project Managers, Executives and Principals
Project Implementation Manager
Natek, Ltd.
Kosice
07.2017 - 12.2019
- 3 or 4 new projects on daily basis, more than 60 projects handled concurrently
- Managing time and resources to deliver and complete projects within SLAs
- Communication with customer from different locations (EMEA, US ,CALA, APAC)
- Coordinate whole disconnection process from beginning of communication with customers, another teams ( Sales Managers, Account Managers, etc.) and managing of equipment retrieval
- Willing to work extra - work with stakeholders, taking extra steps to ensure customer satisfaction
- Handling disputes and critical incidents
- Issuing billing and equipment retrieval requests
- Used to working in reporting environment
- Supported management of various networking services (disconnection of corporate VPN and managed internet services)
Administrative assistant
VUB Bank, LLC
Banska Bystrica
04.2016 - 04.2017
- Administration of customer contracts
Education
Economics and management - Economics, Project management, Statistics, Mathematics, Marketing, Trade, Accounting, Management
Technical university at Zvolen
Zvolen, Slovakia 09.2012 - 06.2017
Skills
- Communication skills
- Organisational skills
- Managerial skills
- Problem solving skills
- Ability to work under pressure
- Time management skills
- Digital skills
- Good command of office suite
- Willing to learn new things quickly
- Ability to accept any kind of challenges
- Adaptation to life changes
- Work in the team
- Work independently
- Flexibility
- Mobility
- Reliability
- Responsibility
Languages
Slovak
Native
English
Upper intermediate
Personal Information
- Date of birth: 06/26/92
- Gender: Female
- Nationality: Slovak
Timeline
Project Coordinator
Natek Slovakia, Ltd.
01.2020 - 01.2025
Project Implementation Manager
Natek, Ltd.
07.2017 - 12.2019
Administrative assistant
VUB Bank, LLC
04.2016 - 04.2017
Economics and management - Economics, Project management, Statistics, Mathematics, Marketing, Trade, Accounting, Management
Technical university at Zvolen
09.2012 - 06.2017
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