Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Timeline
AdministrativeAssistant
Ing. Nikola Stachova

Ing. Nikola Stachova

Banská Bystrica,Slovakia

Summary

Enthusiastic Project Coordinator with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work history

Project Coordinator

Natek Slovakia, Ltd.
Kosice, Slovakia
01.2020 - 01.2025
  • Managing and coordination resources and information , assist with scheduling and planning meetings, project activities
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Monitored project timelines to avoid delays.
  • To ensure that projects are completed on time.
  • Preparing various kind of reports for Project Managers, Executives and Principals


Project Implementation Manager

Natek, Ltd.
Kosice
07.2017 - 12.2019
  • 3 or 4 new projects on daily basis, more than 60 projects handled concurrently
  • Managing time and resources to deliver and complete projects within SLAs
  • Communication with customer from different locations (EMEA, US ,CALA, APAC)
  • Coordinate whole disconnection process from beginning of communication with customers, another teams ( Sales Managers, Account Managers, etc.) and managing of equipment retrieval
  • Willing to work extra - work with stakeholders, taking extra steps to ensure customer satisfaction
  • Handling disputes and critical incidents
  • Issuing billing and equipment retrieval requests
  • Used to working in reporting environment
  • Supported management of various networking services (disconnection of corporate VPN and managed internet services)

Administrative assistant

VUB Bank, LLC
Banska Bystrica
04.2016 - 04.2017
  • Administration of customer contracts

Education

Economics and management - Economics, Project management, Statistics, Mathematics, Marketing, Trade, Accounting, Management

Technical university at Zvolen
Zvolen, Slovakia
09.2012 - 06.2017

Skills

  • Communication skills
  • Organisational skills
  • Managerial skills
  • Problem solving skills
  • Ability to work under pressure
  • Time management skills
  • Digital skills
  • Good command of office suite
  • Willing to learn new things quickly
  • Ability to accept any kind of challenges
  • Adaptation to life changes
  • Work in the team
  • Work independently
  • Flexibility
  • Mobility
  • Reliability
  • Responsibility

Languages

Slovak
Native
English
Upper intermediate

Personal Information

  • Date of birth: 06/26/92
  • Gender: Female
  • Nationality: Slovak

Timeline

Project Coordinator

Natek Slovakia, Ltd.
01.2020 - 01.2025

Project Implementation Manager

Natek, Ltd.
07.2017 - 12.2019

Administrative assistant

VUB Bank, LLC
04.2016 - 04.2017

Economics and management - Economics, Project management, Statistics, Mathematics, Marketing, Trade, Accounting, Management

Technical university at Zvolen
09.2012 - 06.2017
Ing. Nikola Stachova