Jaclyn Heinrichs
Vonda
Summary
Professional with comprehensive experience in customer service, adept at maintaining organizational efficiency and supporting office operations. Strong focus on team collaboration to achieve results, with flexibility to adapt to changing needs. Reliable in managing multiple responsibilities, skilled in data entry and document management. Known for effective communication, problem-solving, and maintaining high standards in all tasks.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Clerk
The Saskatoon Co-operative Association Ltd
10.2023 - Current
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Maintained supplies inventory by regularly checking stock levels and placing orders when necessary to prevent shortages.
- Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
- Boosted productivity with adept multitasking abilities while maintaining a high level of organization across all tasks performed simultaneously.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Small Business Owner
Myself
06.2009 - Current
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Implemented cost-saving measures without compromising on product or service quality.
- Interacted well with customers to build connections and nurture relationships.
Maintenance/Janitorial Worker
Canada Post
09.2000 - 01.2014
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Kept building spaces premises clean inside and outside.
- Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.
- Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
- Performed minor maintenance tasks such as changing light bulbs or tightening loose fixtures to maintain optimal facility functionality.
Education
High School Diploma -
Aberdeen Composite School
Aberdeen, SK06-2002
Skills
- Confidentiality handling
- Policy enforcement
- Supply management
- Spreadsheet management
- Basic accounting
- Cash management
- Customer satisfaction
- Cash handling
- File maintenance
- Attention to detail
- Flexible and adaptable
Certification
- WHMIS Certificate - March 2024
- Serve It Right - September 2023
- Certified Forklift Operator Class 1/4/5/7 - June 2024
Timeline
General Clerk
The Saskatoon Co-operative Association Ltd
10.2023 - Current
Small Business Owner
Myself
06.2009 - Current
Maintenance/Janitorial Worker
Canada Post
09.2000 - 01.2014
High School Diploma -
Aberdeen Composite School
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