Jakota Still
306-1006 Albert Ave. Saskatoon
Summary
Energetically excelled at Athabasca Catering Limited Partnership, enhancing facility cleanliness and health safety by expertly sanitizing and maintaining commercial spaces. Demonstrated exceptional attention to detail and customer service, significantly reducing germ spread. Skilled in OSHA compliance and biohazard disposal, I led initiatives that promoted respectful and efficient work environments.
Experienced professional goes above and beyond to support team and business objectives. Excellent interpersonal, communication, and decision-making skills developed over extensive background in the field. Focused on helping team members exceed performance targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Night Shift Supervisor
Athabasca Catering Limited Partnership
Saskatoon
09.2025 - Current
- Supervised night operations to ensure smooth workflow and staff compliance.
- Managed team schedules and assigned tasks for efficient coverage during shifts.
- Trained new staff on safety protocols and operational procedures effectively.
- Supervise night shift operations to maintain a safe working environment for all personnel.
- Ensured cleanliness, orderliness, and inspection readiness in compliance with product standards.
- Provided guidance on job duties and answered questions from team members.
Nightshift Janitor
Athabasca Catering Limited Partnership
08.2023 - 09.2025
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Kept building spaces premises clean inside and outside.
Customer Service Representative
Snowbird Aviation Services
09.2023 - 02.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided customers with baggage assistance, confirmed reservations and flight itineraries.
- Completed and managed all paperwork with each task.
Housekeeper
Athabasca Catering Limited Partnership
01.2023 - 08.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Education
Adult Basic Education - Grade 12
Carlton Trail Regional College
Punnichy, SKSkills
- Cleaning Expertise
- Restroom Care
- Customer service-focused
- Mopping Techniques
- Skilled housekeeper
- Attention to Detail
- Time Management
- Customer Service
- Damage Reporting
- Employee Training
- Safety Standards and Protocols
- Productivity and Time Management
- Laundry Management
- OSHA Compliance
- Biohazard Disposal
Certification
First Aid & CPR
Safe Food Handling
Languages
- English
- English
Timeline
Night Shift Supervisor
Athabasca Catering Limited Partnership
09.2025 - Current
Customer Service Representative
Snowbird Aviation Services
09.2023 - 02.2024
Nightshift Janitor
Athabasca Catering Limited Partnership
08.2023 - 09.2025
Housekeeper
Athabasca Catering Limited Partnership
01.2023 - 08.2023
Adult Basic Education - Grade 12
Carlton Trail Regional College