Jan Bily
Košice
Summary
Customer-oriented professional with a strong track record in effective communication and collaboration with diverse audiences. Experienced in coordinating cross-functional teams to optimize processes and drive results. Leveraging a robust technical background, adept at identifying and resolving technical issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Launch Manager
REEF Technology
07.2021 - Current
- Communicated clearly with team members and stakeholders to keep everyone on the same page and working toward established business goals
- Hosted regular online meetings, engaging with both technical and non-technical participants
- Liaised with clients to better understand business needs
- Performed gap analysis to identify areas of improvement
- Leveraged data and analytics to make informed decisions and drive business improvements
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Provided technical support throughout the pilot phase of the product launch
- Conducted training sessions and facilitated transition for BAU operations
Parental Leave
Stay-at-home Dad
01.2020 - 06.2021
QA Engineer & Customer Support
Hotovo
10.2017 - 12.2019
- Performed manual and automated functional tests of Mulesoft connectors
- Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests
- Created accurate and efficient test scripts in SoapUI and Katalon to manage automated integration testing and frontend web testing
- Validated customer reported issues
- Served as a liaison between customer support and developers
Manual Tester
BSH Drives And Pumpes
08.2015 - 09.2016
- Wrote test cases based on documentation and executed them
- Performed regression tests and retesting
- Collaborated with developers and product owner to stay current on product features and intended functionality, utilizing Scrum methodology
- Tracked, prioritized and organized defects with JIRA
Education
Associate of Engineering - Electronics And Info-Communication
Yeungjin College
Daegu, South Korea02.2015
Master of Science - Informatics
Technical University Of Kosice
Kosice, Slovakia05.2013
High School Diploma -
High School Of St. Thomas Aquinas
Kosice, Slovakia06.2008
Skills
- Communication
- Time Management
- Problem solving
- Thinking as end-user
- Requirements Gathering
- Quality Assurance
Languages
- Slovak- native
- English- fluent
Certification
- PRINCE2® Foundation, Axelos, 2023
- Mastering Design Thinking, MIT (online), 2019
- Object oriented Programing in C++, GOPASS, 2016
- Python basics, GOPASS, 2016
- ISTQB Foundation level, CN Group, 2016
Volunteering
- 01/2017-06/2017 different volunteering jobs (mostly teaching), East Africa
- 08/2013-12/2014 English zone facilitator- leading informal English classes at Yeungjin college, South Korea
Timeline
Product Launch Manager
REEF Technology
07.2021 - Current
Parental Leave
Stay-at-home Dad
01.2020 - 06.2021
QA Engineer & Customer Support
Hotovo
10.2017 - 12.2019
Manual Tester
BSH Drives And Pumpes
08.2015 - 09.2016
Associate of Engineering - Electronics And Info-Communication
Yeungjin College
Master of Science - Informatics
Technical University Of Kosice
High School Diploma -
High School Of St. Thomas Aquinas
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