Jeanica Bezuidenhout
Davidson
Summary
Dedicated retail professional with a strong background in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication, while collaborating with team members to create appealing store displays that drive sales.
Overview
25
25
years of professional experience
Work History
Grocery Clerk
Riverbend Co-op
Davidson
09.2023 - Current
- Assisted customers in locating products and providing recommendations.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
- Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
- Provided assistance with loading groceries into customer vehicles upon request.
- Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Collaborated with team members to create eye-catching promotional displays that enhanced customer engagement.
- Maintained cleanliness and organization of sales floor and storage areas.
- Monitored inventory levels and reported shortages to management promptly.
- Monitored expiration dates on food products to ensure quality control measures were met.
- Used knowledge of store layout to efficiently direct customers to desired items, improving shopping experience.
- Cleaned shelves and restocked with new inventory when product stock ran low.
- Ensured proper arrangement of merchandise items following detailed guidelines.
- Set up displays for seasonal promotions or events in accordance with company guidelines.
- Monitored expiration dates on food products, ensuring compliance with quality control standards and minimizing waste.
- Trained new staff on customer service standards and operational procedures.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Followed instructions to properly arrange merchandise items.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Responded to customer inquiries about products, prices, and availability.
- Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
- Processed customer orders and payments with POS system or cash register.
- Operated cash registers, handling cash, credit, and debit transactions accurately.
- Counted and balanced cashier drawers.
Assembler
Guelph Manufacturing
11.2022 - Current
- Assembled components following precise specifications and quality standards.
- Assembled components for efficient manufacturing processes
- Operated hand tools and machinery to complete assembly tasks efficiently.
- Inspected finished products for defects and ensured compliance with safety regulations.
- Supported operations by performing various general labor tasks
Owner and Operator of a cleaning business
Jen's Cleaning Service
01.2022 - Current
- Developed customer insights to tailor services and enhance satisfaction
- Exceptional time management
- Organized workspace to streamline operations and support timely service delivery
- Communicated information clearly to ensure alignment with client expectations
- Interior & exterior cleaning
- Deep cleaning of offices
- Ability to work independently
- Reference Co-owner: Lizane +1 (519) 731-1970
Shop Assistant (Casual)
Super Store
Glencoe
01.2008 - 01.2021
- Executed direct floor sales activities to enhance customer engagement
- Resolved customer inquiries and concerns to ensure satisfaction
- Processed cash and card payments with accuracy to maintain financial integrity
- Restocking Shelves
- Accepted and verified incoming stock deliveries
- Reference: Business Closed Down
Administration Clerk
Tommie's Sweiswerke
Bultfontein
01.2004 - 01.2005
- Executed cash control procedures to ensure financial accuracy
- Handled daily order processing to meet customer demands
- Oversaw switchboard operations to facilitate effective communication
- Purchase orders.
- Creditors and Debtors.
- Contacting new prospective clients.
- Reference: (Business Closed Down)
Personal Assistant
Bultfontein Toyota
Bultfontein
01.2003 - 01.2004
- Assisted clients with inquiries and requests to enhance service experience
- Managed vehicle registration process to ensure compliance and timely completion
- Coordinated delivery of vehicles to clients, ensuring timely and accurate execution
- Conducted daily cash reconciliation
- Reference: Hilda Wessels (Wesselsh@ymail.com)
Pharmacy Assistant
Bultfontein Pharmacy
Bultfontein
01.2002 - 01.2003
- Facilitated customer sales transactions at counter to enhance service experience
- Processed customer payments accurately to ensure transaction reliability
- Sorted medications by type and dosage to ensure efficient dispensing
- Receiving incoming supplies
Education
Grade 12 -
Bultfonrein High School
South Africa01-2001
Skills
- Customer service
- Cash handling
- Inventory management
- Stock management
- Product knowledge
- Visual merchandising
- Time management
Family
I am married with three sons.
Timeline
Grocery Clerk
Riverbend Co-op
09.2023 - Current
Assembler
Guelph Manufacturing
11.2022 - Current
Owner and Operator of a cleaning business
Jen's Cleaning Service
01.2022 - Current
Shop Assistant (Casual)
Super Store
01.2008 - 01.2021
Administration Clerk
Tommie's Sweiswerke
01.2004 - 01.2005
Personal Assistant
Bultfontein Toyota
01.2003 - 01.2004
Pharmacy Assistant
Bultfontein Pharmacy
01.2002 - 01.2003
Grade 12 -
Bultfonrein High School