Jessica Prybylski
Springside
Summary
Compassionate child protection worker highly skilled in responding to the needs of children and families regarding reports of child neglect and abuse. Proven ability to handle multiple tasks effectively in a high stress environment while meeting deadlines. Skilled in completing assessments. Demonstrates strong communication and teamwork skills with previous experience in training new employees.
Overview
14
14
years of professional experience
Work History
Child Protection Worker
Ministry of Social Services
05.2017 - Current
- Worked as an ongoing worker for a year and currently employed as an investigator in Unit D.
- Conduct thorough assessments of child safety and welfare in the home including interviewing the children.
- Coordinate and collaborate with multidisciplinary teams to develop and implement individualized service plans for the children and families.
- Facilitated crisis intervention strategies to ensure immediate safety of at-risk children and provide support resources.
- Mentored new staff on best practices in child protection, enhancing team knowledge and effectiveness.
- Analyzed case documentation for accuracy, ensuring alignment with legal standards and agency policies.
- Maintained detailed documentation of all case activities, ensuring accuracy and compliance with agency policies and procedures.
- Maintained confidentiality at all times, adhering to strict ethical guidelines governing the handling of sensitive client information.
- Managed caseloads efficiently, prioritizing cases based on urgency and risk level.
- Attended hearings and depositions in family court.
- Took on some of the roles of supervisor on occasion to cover for the current supervisor.
Administrative Assistant
Ministry of Government Relations
05.2017 - 12.2017
- Assisted in managing daily office operations and ensuring efficient workflow such as providing confidential and comprehensive administrative support for the team members on their different programs and tasks.
- Maintained and updated the filing systems for documents, improving retrieval efficiency.
- Delivered excellent customer service by answering telephone calls and/or meeting with visitors, taking messages, providing information and referring individuals and calls to appropriate branch staff.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Hostess and Server
Browns Social House
01.2016 - 04.2017
- Welcomed guests and managed seating arrangements to enhance dining experience.
- Trained new hostesses on procedures and customer service standards.
- Processed orders accurately, ensuring timely delivery of food and beverages to enhance dining experience.
Office Administrator
Good Spirit Bible Camp
05.2014 - 08.2016
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Scheduled staff positions each week as well as the schedules of the campers.
- Supported the Director and Program Director in daily tasks as needed.
Sales Associate
Payless Shoes
09.2014 - 04.2015
- Assisted customers with product selections and processed transactions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Balanced the cash drawer and handled money deposits at the bank.
Housekeeper
Pilgrim Inn
09.2013 - 04.2014
- Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
Cabin Leader
Good Spirit Bible Camp
07.2013 - 08.2013
- Mentored junior staff, enhancing their skills in camper engagement and safety protocols.
- Led daily cabin activities and ensuring that the 10-12 campers assigned to my cabin each week participated in their scheduled activities as well as ensuring all their needs were being met during the week.
Student Worker
William Albert Care Home
09.2012 - 06.2013
- Assisted nurses in serving meals, cleaning the home.
- Planned and facilitated activities for the residents.
Personal Care Assistant
Private Client
09.2011 - 06.2012
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with daily living activities, ensuring comfort and safety.
Education
Bachelor's - Social Services
University of Regina
Regina04-2017
Certificate - Biblical Studies
Briercrest College And Seminary
04-2014
Skills
- Effectively manage a large caseload and prioritize tasks
- Building relationships and setting appropriate boundaries and expectations with clients
- Work and Communicate effectively in a team setting
- Collaborate with community services such as RCMP, counselors, nurses and school staff
- Accurate and timely assessments and documentation
- Advocating for the needs of the family and/or child
Timeline
Child Protection Worker
Ministry of Social Services
05.2017 - Current
Administrative Assistant
Ministry of Government Relations
05.2017 - 12.2017
Hostess and Server
Browns Social House
01.2016 - 04.2017
Sales Associate
Payless Shoes
09.2014 - 04.2015
Office Administrator
Good Spirit Bible Camp
05.2014 - 08.2016
Housekeeper
Pilgrim Inn
09.2013 - 04.2014
Cabin Leader
Good Spirit Bible Camp
07.2013 - 08.2013
Student Worker
William Albert Care Home
09.2012 - 06.2013
Personal Care Assistant
Private Client
09.2011 - 06.2012
Bachelor's - Social Services
University of Regina
Certificate - Biblical Studies
Briercrest College And Seminary