JIGNESHKUMAR PATEL
Regina
Summary
Healthcare professional with comprehensive experience in patient care management and healthcare administration. Proven ability to enhance care delivery and operational workflows. Trusted team player with focus on achieving results and adapting to changing healthcare needs. Displays strong organizational skills and interpersonal communication.
Overview
13
13
years of professional experience
Work History
Health Care Coordinator
WCB
11.2022 - Current
- Process of injured climate claim for Health and care
- Review all claims processed daily against the claim requests and ensure they are implemented correctly.
- Verify all documents processed on a requested and process to scheduled appointment for necessary treatment
- Handle communication with worker regarding question or query for scheduled appointment or upcoming appointment
- Communication with care provider for availability and status of report
- Review report with further recommendation and future plan and process accordingly
- Communication with team and case manager for process, questions, approval to claims
- Delivered standard operating procedure training to new colleagues joining the healthcare services team
Store manager
Subway restaurant
06.2016 - 11.2022
- Process financial transactions and reports; , balancing cash, preparing deposits for business
- Verify all transactions processed on a daily basis against transaction reports and process adjustments to ensure accounts balance accordingly
- Duties involve assisting Restaurant management by overseeing fellow restaurant staff and maintaining daily operations to ensure that food safety, inventory control as well as high levels of restaurant safety and security maintained
- Write and send email, correspondence reports, letters, faxes and forms to HQ
- Maintain polite and professional communication via phone, e-mail, and mail
- Providing administrative support by filing and retrieving documents, photocopying, faxing and scanning as needed
Clinical Pharmacist
Patidar Pharmacy
06.2012 - 01.2014
- Prepare prescriptions and individual medication cassettes
- To assist in receiving and basic data entry of new prescriptions
- Monitor dosage conflicts and drug interactions to ensure patient well-being
- Prepare billing details for input by data processing
- Meticulously record, update and safeguard confidentiality of patient profiles
- Handle patient complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Providing administrative support services for walk-in-clinic as required
- Collaborates with fellow administrative and physician team members to manage medical services and clinical operations
Education
Chemical Laboratory Technician -
SENECA COLLEGE
NORTH YORK, ON06.2016
Bachelor’s of Pharmacy -
GUJARAT TECHNOLOGICAL UNIVERSITY
06.2012
Skills
- Medical Terminology
- Anatomy
- Physiology
- Typing
- Data Entry
- Communication Skills
- Interpersonal Skills
- Records Management
- Microsoft Office
- Understanding of Medical Documents
- Deadline Management
- Issue Escalation
- Written Communication
- Verbal Communication
- Organization
- Quick Learning
- Task Prioritization
- Teamwork
- Healthcare management
Timeline
Health Care Coordinator
WCB
11.2022 - Current
Store manager
Subway restaurant
06.2016 - 11.2022
Clinical Pharmacist
Patidar Pharmacy
06.2012 - 01.2014
Bachelor’s of Pharmacy -
GUJARAT TECHNOLOGICAL UNIVERSITY
Chemical Laboratory Technician -
SENECA COLLEGE
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