Joe Peter
Regina
Summary
Motivated and hardworking student at the University of Regina with diverse experience in leadership, customer service, and teamwork. Currently serving as President of Student Affairs at WUSC(Non-profit organization), where I lead initiatives to support students and foster inclusivity. Strong communication and organizational skills developed through customer-facing roles and team management. Proven ability to adapt quickly in fast-paced environments, meet deadlines, and deliver excellent service. Eager to apply my skills in customer service, problem-solving, and team collaboration to contribute to a dynamic work environment.
Overview
4
4
years of professional experience
Work History
President of Student Affairs
WUSC Regina
08.2022 - Current
- Lead and manage student affairs initiatives, advocating for refugee and international students through WUSC’s programs.
- Organize and coordinate events, workshops, and fundraising activities to support student integration and well-being.
- Collaborate with university administration, student organizations, and local communities to foster a welcoming environment for international students.
- Enhance student engagement and raise awareness on global issues impacting education and refugees.
- Recruit and onboard new members, expanding the organization's network and strengthening its impact within the university community.
Tree Planter
Apex Reforestation Ltd
04.2024 - 08.2024
- Exceeded company expectations in terms of total trees planted per day while maintaining high standards for accuracy and quality.
- Collaborated effectively with other crew members on larger-scale projects involving teamwork and coordination between multiple teams or departments.
- Facilitated the proper disposal of waste materials and debris from planting sites, ensuring a clean and environmentally friendly work environment.
- Assisted in meeting project deadlines through diligent work habits and adapting quickly to changing weather conditions or terrain challenges.
- Planted seedling trees to harvested timberlands to accomplish reforestation goals.
- Increased tree survival rates by carefully selecting planting sites and following proper planting techniques.
- Optimized team productivity by effectively communicating with colleagues and supervisors regarding daily progress and goals.
- Contributed to reforestation efforts by planting a variety of native tree species in designated areas.
- Ensured accurate tree placement by closely following project specifications and guidelines for each site.
Customer Service Representative
Naivas Supermarket
06.2021 - 08.2021
- Assisted customers in selecting products and resolving inquiries, providing excellent service in a fast-paced environment.
- Managed inventory, ensuring stock levels were accurate and products were well-displayed for easy customer access.
- Processed transactions using point-of-sale systems, handling cash, card, and mobile payments efficiently.
- Contributed to team efforts to maintain store cleanliness and organization, ensuring a positive shopping experience for all customers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Applied Science - Software Systems Engineering
University of Regina
Regina, SK06-2027
Skills
- Communication: Strong verbal and written communication skills developed through teaching, customer service, and public speaking, ensuring clear, inclusive, and diverse interactions
- Leadership & Teamwork: Experienced leader and team player, fostering collaboration in diverse teams, from student affairs leadership to multi-cultural customer service and tree planting teams
- Problem-Solving & Critical Thinking: Advanced problem-solving abilities cultivated through software engineering coursework, customer service, and teaching, with a focus on inclusive, effective solutions
- Time Management & Organization: Skilled in managing multiple responsibilities across academic, leadership, and professional roles, ensuring timely, organized outcomes
- Customer Service & Relationship Management: Strong customer-focused skills, building trust and rapport in diverse cultural and professional settings, with an emphasis on inclusivity
- Adaptability & Resilience: Adaptable and resilient in challenging environments, from tree planting projects to fast-paced work settings, while maintaining a focus on inclusivity and diversity
Languages
English
Full Professional
Swahili
Native or Bilingual
Arabic
Limited Working
Nuer
Native or Bilingual
Timeline
Tree Planter
Apex Reforestation Ltd
04.2024 - 08.2024
President of Student Affairs
WUSC Regina
08.2022 - Current
Customer Service Representative
Naivas Supermarket
06.2021 - 08.2021
Bachelor of Applied Science - Software Systems Engineering
University of Regina
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