Juraj Macik
Košice
Summary
As an experienced SAP Basis Administrator Engineer, I have worked in various capacities within IT for over several years, specializing in SAP system management, troubleshooting, and cross-functional project implementation. My background includes working on major projects related to cloud migration, updates, and system upgrades. I am proactive, eager to continuously learn, take on new challenges, and enjoy working with customers. My ambition is to transition into a SAP Consultant role where I can leverage my technical expertise, customer communication skills, and passion for optimizing business processes.
Overview
17
17
years of professional experience
Work History
SAP ICT Engineer
Deutsche Telekom Systems Solutions Slovakia S.r.o.
02.2019 - Current
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
IT Analyst II
Embraco GBS
05.2017 - 01.2019
- Company Overview: IT Department
- Develops solution by preparing and evaluating alternative workflow solutions
- Working in special project and analysis as requested
- Provide assistance with technical issues to customer
- Problems investigation and problem solving
- Working with different countries (Brazil, China, Italy, Mexico, Russia, Slovakia and USA)
- Independently check, execute, solve (where appropriate) and creates tickets (problem ticket, change management ticket (INM, CHM, PRM))
- 2nd level environment
- IT Department
ICT Administrator II
T-Systems Slovakia s.r.o
08.2013 - 05.2017
- Company Overview: Sap Business objects
- Independently check, execute, solve (where appropriate) and creates tickets (problem ticket, change management ticket incident, delivery order DO) in order to maintain service to customer according to given quality KPIs and internal processes (INM, CHM, PRM, DO)
- 2nd level environment
- Sap Business objects
Senior consultant / Dealer of services
Telefonica O2 Slovakia
08.2009 - 09.2012
- Company Overview: Telecommunications
- Telecommunications
Exhibitor (Sales representative) of Italian food products
Gourmed Med- Mediterranean delicatessen
05.2007 - 12.2008
- Company Overview: Dealership
- Dealership
Education
High schol - Elecrician
SOU Železničné
Košice, SR01.2003
Skills
- Active directory administration
- Sap Business object administration
- MS SQL Database
- Linux administration
- Windows administration
- ITIL knowledge
- MS Office
- Robotic Process automatization (RPA)
Personal Information
- Date of Birth: 03/04/84
- Driving License: B
Training
Linux Summer University (T-Systems), 07/02/12, 07/20/12
Timeline
SAP ICT Engineer
Deutsche Telekom Systems Solutions Slovakia S.r.o.
02.2019 - Current
IT Analyst II
Embraco GBS
05.2017 - 01.2019
ICT Administrator II
T-Systems Slovakia s.r.o
08.2013 - 05.2017
Senior consultant / Dealer of services
Telefonica O2 Slovakia
08.2009 - 09.2012
Exhibitor (Sales representative) of Italian food products
Gourmed Med- Mediterranean delicatessen
05.2007 - 12.2008
High schol - Elecrician
SOU Železničné
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